And they've overstretched their product line to too many things, trying to be the "be all" company. Fortinet is making the same mistake, but they're earlier in that process.
I mean, it's not really a mistake on their parts, their primary goal is to get rich and they are succeeding.
Citation: I've been working with Cisco technologies since the mid-1990s. At my current job, we are a few weeks away from phasing out the last of our Cisco junk. And since people will ask: to Juniper/Mist and Arista.
When they started making smallish dedicated routers I remember opening one to see a dodgy backplane and a number of big boards plugged in held up only by minimal slides. The minute it got hot (which it did because no air management) those boards sagged in the middle and it just looked slapdash. The 3Com equivalents were always better built but Cisco had such mindshare it didn’t matter the products were a bit crap