Products get succesful by fitting the requirements/wants/desires of paying customers, regardless of quality or even usability.
Same reason JIRA still lives, even when it's our favorite product to hate.
That's definitely not what I'm saying. I'm just saying build a better product and a better company that focuses on its employees. It's not that hard and there are plenty of examples all around. Also, revenge isn't exactly an ideal, it's actually quite the opposite.