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Hmmm, no. I mean, yes that happens, but I'm pretty sure you've also paid for software in which you don't have buddies at that company.

I pay for Fastmail and I don't know anybody there. Same with Microsoft 365. I wish I was friends with the Roshal brothers!

What you mention, is a case of private sector corruption and I've seen it first hand, but I wouldn't say it's normal or even discuss it as regular practice.

In my B2B days I definitely saw deals made among friends like that, but I mostly saw salespeople inviting potential customers to expensive dinners that did not end in a sale. Failed cronyism then?

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Yeah well we're just the plebs and we use whatever big tech forces us to use and whatever they allow us to discover through their discovery platforms and recommendation engines. About your Fastmail example specifically; All non-approved email services are blocked; if you try to set up your own service, all your outbound emails on behalf of your customers are marked as spam by big tech. Seriously, try to setup your own SMTP email service.

Every service has a moat; sometimes a technical one (I.e. block competitors as spammers), sometimes the moat is regulations (Are you SOC2 compliant?); other times it's just a business contract between people who belong to the same club.

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You are right on all accounts. You might even be right these folks are naive and even delusional. That doesn't make it impossible to turn out great though. Let's wait and see.

Richard Stallman must have looked almost as delusional when he started a free compiler and an OS in the 80s.

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