I'm not in perishable food so what do I know.. But organization wide food safety measurements are probably more important than the average process BS.. Performing a full heat cycling of a freezer while no one is present to confirm the correct device OTOH sounds idiotic.

Because then you can monitor it, and then call someone at the store to change the settings. Or go into the store to fix the one that isn't doing what's expected. You can still get alerts, diagnostics and data.

I mean, what happens when a compressor or other physical part goes out? You can't fix that remotely anyways. You might still want remote monitoring for that kind of situation.

How many times have you changed your fridge temperature in the last year? Once a year? Twice?

And most importantly, these fridges always have someone close by. Make it a physical button instead of a remote function