But explaining that openly, as is your duty, means surfacing something which could be read as 'bad work' by a non-technical manager unable to grasp the complexity. So in low-trust teams it very quickly becomes a game of brinkmanship, or a prisoner's dilemma for technical diligence
My manager can’t understand the RFC, and knows that clean up projects aren’t palatable to his senior eng leadership so he keeps asking me to simplify or derive some business justification. I’ve proposed superficial ones like improving security posture etc but he wants a hard number that can be measured (yet another senior leadership mandate).
I’m kind of exasperated and honestly think it’s his job to figure this out.
I now work in a highly regulated field (payments/banking) and it's a bit better, but from prior experience if there's no regulator to beat people with, they will simply not give a shit, the only thing they want is to shove out whatever feature as fast as humanly possible.
As an example GDPR was a godsend because I could finally convince people to get rid of the 11 trillion stupid analytics and tracking bullshit we had "Because GDPR", whereas no number of arguments, no matter how well researched and presented, would ever convince anyone before
Business people should understand, at a high technical level, how their products work and what they’re actually asking to implement.
I’ve worked with many great business analysts and product people and consistently the best ones are the ones with the “engineer brain”. They might not know how to read even a single line of code, but they understand software products from their pieces. Those people consistently propose high-quality and feasible solutions. Other business people do not.
As developers, we are expected to constantly think on our feet and adapt. We learn new products and methods on practically a weekly basis. But for whatever reason, the business folk are not even expected to understand the product they help build. There’s such a large disconnect there between dev and business.
If higher-ups have no technical insight, round up and give them two numbers: $$ if a bad thing happens, and $$$$$ if the worst thing happens.
The director of my department kept asking, "But do we HAVE to do this now?", so my final answer was this:
"Do we _have_ to? No, but it's like a bridge. Bridges have an expected lifespan when they're built, and they're supposed to be torn down and rebuilt after that. It's not a HARD limit, though. The bridge doesn't immediately collapse the day after its lifespan, but there are fault accumulating. Metal fatigue, erosion of support material, and other things. Commuters can't tell the bridge is past its lifespan, and they'll continue crossing it every day without issue. And then one day the issues will accumulate to the point that the bridge fails and people DIE. That's the situation we're in with this stack. It will continue to function just fine until the day it doesn't, and on that day I won't be able to tell you how quickly we'll be able to recover the application stack, if at all."
That FINALLY got through to him.
If someone says that something is a risk and we should address it, I don't expect a director to ask for a specific date the risk to become a disaster. Instead, he should just add it to some todo list and slot some time to analyze it and and budget resources. AKA, doing some "management" work. You shouldn't have to explain his job. You didn't need to learn semiconductors physical properties to know that storage can fail and you need to do backup.
The logical extrapolation of AI capabilities stress-testing human software is all bugs being discoverable. Hence, you have to aim for actually bug-free software.
The only way to do that is to make your code provable. That again is only realistically doable using AI.
In the process, people will have to turn the current mere pretense of software engineering into reality, making the engineering part explicit.
That in turn only works when humans actually understand what they're doing and can communicate it to outsiders.
But shipping faster was pushed at almost every company until, if it's not revenue generating, stop putting resources into it. Not all are like this but it's not all or nothing, it's always a sliding scale how much you can put into making the software correct.
There are things you buy out there that don't need Swiss quality because most people will simply not need the quality or won't have the money to pay for it.
I think the biggest problem isn't that a random webpage is sloppy, but when a critical system that could kill people is built the same way as the random webpage.
Near the point where things become minorly safety critical, people will blur the line. The point where safety kicks in moves a little further out, and we start blurring the lines again.
There’s a reason the FAA is anal-retentive about things with only very minor safety implications, like the in-flight entertainment system or turning on airplane mode. It helps prevent complacency where it actually really does matter.
You either do it the right way 100% of the time, or I’m not taking bets that you’ll do it right on a particular occasion.
> eventually I realized that if I didn't get things out of the door, my company would start losing money and I'd lose my job.
This is like 90% because most tech is different enough that civil torts don’t exist for them yet, so they don’t have to care.
Eg if Google deletes all your photos they kind of just shrug and you’re out of luck. If I deposited photos at a bank who burned them without notice or approval, they’re on the hook for that.
The law will eventually catch up and acknowledge that bits can have value. Then everyone will have to care again.
We track EVERY requirement to ensure it is met. Maybe it's a safety issue; maybe it's landscaping approvals (I work in Rail). Regardless, it's bigger $ if not caught up front, and if you start grading requirements on perceived risk, you start the slippery slope to not caring. Example: mark all landscaping requirements as "Not Critical". Then scheduled clearing of the right-of-way is missed. Then pedestrians are at risk with blocked line-of-sight, and trees might drop across the rail.
What that PE certification will check? That guy knows how to write unit tests? Well, that's not much. Who will write certification? Where's that genius, why he's hiding from the rest of us?
Maybe building is figured out. I don't know. I still see bridges failing and buildings crushed, so apparently it's not perfect. But I do know that programming is not figured out. Absolutely not. We can apply tremendous effort, pay billions and produce some simple firmware which can be uploaded to a martian rover. But that doesn't scale to the rest of industry.
Then when company forces a product to skip safety checks, test units. And the PE proves the did their but the company pushed forward, the company gets wide open to fines and lawsuits.
Make a company responsible and hit their bottom line, other will think twice before they say "just ship it, or I'll hire someone cheaper to do it". And no they don't say that, that's how it's done.
When your paycheck or livelihood is on the line, you tend to slowly sacrifice the principles.
I think your being short sighted here. And a aggressive for no reason.
The cost of "losing customer data" is too abstract for a company trying to survive financially. Corners will inevitably be cut.
Unless the costs to be suffered by the company for exposing private or sensitive information are made very clear through legislation.
2026 is saying "here is the consequence."
Explain those super human hacking AIs like the ones that broke containment and hacked outside sites are coming for your infrastructure too.
All the business people have heard about the Huggingface incident by now (or are living under a rock).
Look at the solo projects from professional devs with nobody overseeing them. Look at what so many of your colleagues submit despite the frustration of your thoughtful team lead and manager. Look at what your so many of your team leads asks for even when they've been granted full discretion. Some select few are great, but most are disturbing if you have any sense of quality or preparedness yourself.
Even for decades before AI, there was lazy naive misguided slop everywhere. During the social coding era of the last 15 years this even amplified itself, streamers and influencers and conference presenters -- professional developers themselves -- would share horrid practices to wide applause. Moving fast and breaking things was what developers were excited about. Rigor was dead. Correctness was a problem for later. Code was presumed best written by a rando on github who'd accumulated a lot of stars rather than by a known responsible hand. Security was a copy and paste job from Stack Overflow, not something to be comprehended and considered.
If only it were a top down problem from outsiders!
But the truth is that the call has been coming from inside the house all along, and the outsiders giving direction have had no problem finding celebrated industry "experts" and "thought leaders" affirming and encouraging all the clowning they could imagine.
Developers could always move fast and do things right but most just didn't have any interest in learning how, and many of those who might have just gave up on bothering.
In fact, I have myself spent years on solo projects with the goal of making perfect software. You know, nothing like getting a few users to quickly destroy that idea from your naïve brain. You can’t write perfect code because that is nearly impossible for most of us, no matter how hard and how long you try. Think of it like this: can you beat the greats in your favorite sport or hobby? Probably not, you may be good at a small team level, but at a large city level you are almost certainly mediocre. This goes for your coding skills too. How many great developers out there creating great software we all know and use and love? I know a couple of names, that’s it. Most of us are writing shit enterprise applications everyone who is forced to use hates and that has more bugs than PHP in the early days. And when we try our own thing it’s even more horrible. Show me your repos and let me se if you’re the genius you think you are. Oh of course, you don’t have time to spend on hobby projects since you have a life… great, enjoy that, but don’t pretend you’re able to paint the Mona Lisa just because you spend all day with a brush in your hand striking on a canvas that no one can really see and if they did, it would most likely be a repulsive, incomplete, bug hidden piece of shit.
Just take a look at some of the opensource academic, infrastructure or "passion-projects", where there is no management pressures to "move fast & break-things" and ship-ship-ship. They tend to be very stable, very predictable - and very high quality.
Some of them are, most are not.
Actually, most FOSS stuff is anything but stable or predictable. Instead it is constant treadmill, broken compatibility, and recently, thousand of commits from claude et al.
I've seen software that academics write. It's no better than average. It's often cut-and-paste code, or these days AI slop. Software is a means to an end in academia, rarely a product in itself.
That might be true on the margin, but highly doubt it was ever true once you escape a very shitty local optimum.
https://ijcionline.com/paper/13/13224ijci12.pdf
Wow, it’s almost like it’s really hard to get everything perfectly right and this is endemic to software, particularly when the language accepts incorrect code.
The only two things we know mitigate this are proofs (eg rust borrow checker, lean, etc) and DST which is basically the equivalent of accelerated time testing which is done in other industries too. Most people don’t even bother with property testing
simias referred to the industry and you took it personally.
Why is it whenever someone mentions the shortcomings of software industry, there is always a comment saying "no no no, developers were just following orders!"
Sounds like they’re talking about devs
I don't disagree with the point that a lot of software that isn't pressured to be shipped quickly still ends up following bad practices, but I don't think we can ignore that the quality issues in software aren't also found all over in many industries because of profit motives?
But also every developer has a responsibility. At least not to promote any technology which is part of the problem.
Yeah, but money.