Use https://icann-nsp.my.site.com/compliance/s/transfer alongside with any supporting documents you have like the wix rep said. I could imagine you need the transfer record if you have one; invoices could also help.
replyI submitted complaint to ICANN 2 weeks ago and they haven't replied back.
replyif you used the appropriate channels, be more of a karen perhaps and don't just sit and wait for a reply indefinitely. they have response times to try to adhere to. if its busy it can take longer but if they overshoot those times u can always remind them of your pending requests.
replyI made few more submissions afterwards and notified about that issue Ombuds Office.
replyIt really sucks that every web hosting company is greedily trying to trick people into transferring their domains, usually by implying that you can't use your domain with them unless you transfer it. Scumbags, the lot of them.
replyIf only marketing, they literally stole my domain.
replydeleted
replyI looked at Wix when they were new.
replyMy first thought was "this is a captive portal that will never let you have your website back without first slaying a multi-headed hydra."
Good luck.
Thanks, mate.
replyThe most funny thing is they requested sensitive documents via email pipeline and not via proper onsite kyc behind tls. And after providing them photo they refused to release domain and told me to request help from ICANN. I guess that's how they do business in Israel.
I would say they are likely experiencing an overwhelming feeling of panic right now, similar to how AOL felt when the internet was opened to the public.
replyNot only can AI make a website for you, it can also configure the hosting for you.
And in 5 minutes when that task is done, you can tell it to create a company like Wix.
You're dealing with their desperation at this point.