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> one was under maintenance

So they didnt have a redundant connection. They had 1 live one that was severed.

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they did... it was just singly redundant. they would need double redundancy here. so 3 connections, not 2
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Taking one connection out for maintenance and leaving only 1 live connection is not redundancy, it is a failed backup.

Redundancy is always having more than one live connection.

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