Sure, but moving to CMA lets you enumerate the sources and assert the customer complaints are not visible to the workflows that shouldn’t have it.

The “Claude can read everything” model is great for vibe coding but not suitable for regulated industries, which require more structure.

My point is mostly that there is a middle ground that can preserve some of the wins; Claude can vibe up a CMA pipeline pretty quickly. There’s likely room for an internal platform to enforce required invariants though.