What does your company use for ticketing?
replyJust spreadsheets for the time being. I think irrespective of the tool it's more the mindset for me. What is too small to have meticulously documented versus a general bucket. Also what becomes too big to not track on a ticket anymore but via project governance.
replySqueakDesk
replyAh! You must be that energy harvesting mouse company.
replyWere there tickets for tickets too?
replyYes, plus let's close this ticket and open a new one so that the KPIs look solid.
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