Edit: also, this supply is a little strange. The specs say input voltage can range from 24-48V, but the image they have shows an input of 24-28V.
They’re almost universally returned
If it were me I’d just bite the bullet and make it a 48V only device to simplify things
Current arrangement is just a headache for non-technical consumers
I’m agnostic to the connector but really frustrated with consumers expecting any old 12-24 volt source will work