This means someone with access to your filesystem can’t just copy the key off.
Of course a passphrase is another protective layer. But passphrases can be keylogged, or the decrypted key (or passphrase, depending) in the memory of an ssh agent can be can potentially be read out by an attacker.
With separate hardware, the assumption is that the hardware is much much harder to attack, so the keys stay on there and only on there.
If someone steals your Yubikey without compromising your computer, they cannot use it without the passphrase.
If someone compromises your computer to copy your passphrase, AND steals your Yubikey, then they can use it. But you will know that you are not in possession of your Yubikey anymore, and you can do something about it.
I really don't see how you can blame Yubikey for this one, your employer is entirely to blame for only supplying you with one Yubikey.
Your hardware fault is unfortunate, I've been using Yubikeys for many years without a single issue. But ultimately that is beyond the point here .... come on dude, you work in IT, surely by now you know you don't put all your eggs in one IT basket ?
Not following fundamental best-practice and then complaining when things break is really a "move along, nothing to see here" moment.