I mean, they made us take down our departmental run email (presumably postfix) and forced us to make them aliases to university-wide exchange (with crappy support for open source mail clients no less). So I don't think my org is Innocent here...
replyThat's a very painful lesson in "the cloud is just someone else's computer" to a crowd that normally are exposed to ideas like "software and IT are not our core competency"
replyWhen your system is down once a decade your boss yells and it’s your fault
replyWhen your outsourced system to Microsoft goes down every few months your boss can’t yell at you
Outsourcing is about shifting blame elsewhere
Which is why service level agreements were invented.
replyThe idea is that it's someone else's computers that are managed more comprehensively than you could reasonably do yourself. But if you choose Microsoft to provide such a service for you, I don't know what to tell you.
replyThe truth is they are still managed better than most can reasonably so themselves.
replyI begrudgingly have to agree.
replyIt's a shame there isn't a well-standardized, free and open protocol for delivering email that could be run on inexpensive modestly provisioned hardware.
replyIt’s not just about email.
replyThey then get you by spam filtering any emails not coming from the "industry leaders".
replytheir bosses decided for the cloud and they pretended not to care!
replyIf your system keeps people alive by relying on 100% Microsoft uptime, maybe they deserve some blame?
replyThey do government and medical infra, those systems should be resilient but...
replyAbsolutely.
replyI like to dogpile on M$ as much as the next guy, but this feels like a heavy strawman.
reply> I dislike Microsoft as much as the next guy, but many businesses impacted by these outages are completely innocent and don't deserve these consequences.
At no point is "keeping people alive" mentioned. Businesses use email for everything. Businesses usually don't care about where their email server is hosted. They just want to send emails. They shouldn't have to care either. I don't put blame on a business that happened to choose Outlook, one of the largest email providers, to host their email.
To be honest, Microsoft has much better chance of actually achieving that (almost) 100% uptime than your company's own IT department self-hosting things.
replyGithub would like a word.
reply