I worked on multi-million dollar airplanes. If a pilot called me with an issue and hadn't rebooted the plane (on the ground), I wouldn't even talk to them. Rebooting isn't always a bad solution to technology.
replyIt's not a bad solution, it definitely should be tried. But I'm still rather shocked to see it in official notes, especially this "late" in the timeline.
replyIt's not a solution at all. It's a symptom.
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reply(on the ground) is probably pretty key, though. Ha ha. I can imagine the conversation if this was in the air.
replyIn maintenance, sometimes the dumb solution is the best. The servers that ran amazon.com had a memory leak and were subsequently restarted. This hack continues for years because it was the most cost-effective thing to do.
replyPut another way, if they didn’t turn it off and on again, I would think less of them because that’s the first thing you should always do unless you know better
I suppose you might want to first rule out a break-in, and if there is one, recover evidence that won't survive a reboot.
replyPowercycling is a designed method to bailout Cisco routers. If you botch a configuration command and lose connection, you can have someone powercycle it to restore you last good configuration. Its not just a joke it really works more often than I'd like to admit.
replyAmateur hour. Everyone knows professionals say "power cycling" instead to make it sound complicated.
replythe layman understands both of those words and their meaning together.
replywe "bounce" the servers when on calls with customers.