https://en.wikipedia.org/wiki/FOB_(shipping)
I always pay for FOB destination when ordering high value items. I bought two 250kVA UPSes from Eaton and one of the pallets tipped over on the truck.
The 2% I paid for FOB destination meant Eaton delivered another 250kVA UPS at their cost. Unsure if Eaton was made whole by the shipper or not.