Making a proper app for it makes it not take those 10 steps.
> The design choices added more friction than driving through a boom gate with camera recording license plate, and auto charging you on the exit or taking payment at exit.
The one instance of this I have seen used an app to connect your licence plate to your payment method.
> You now need your phone with you, fully charged, to complete a transaction for what used to be a quick, simple process for at least 50 years.
With a proper app, it’s a quick, simple process if you have a phone that is just “not completely discharged”, no need for it to be fully charged.