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by bgwalter225 days ago |
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upvoteby msgodel225 days ago|
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In their defense it is a pretty nice CRM.

But yeah this could probably be maintained by like five people.

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upvoteby ehutch79224 days ago|
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I disagree on it being a good crm.

A lot of my problems show up on lists like “25 falsehoods programmers believe about addresses”. These were things that were maybe acceptable in 1999, because they didn’t know better, but only having a single street line is a problem.

I could rant, but half of it would be sales directors who have never used Salesforce shooting us in the foot.

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upvoteby busterarm224 days ago|
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It's '00s era CRM and its main competition is Dynamics ('90s era CRM) and SAP ('80s era CRM)...

Its customers need big enterprise and there isn't a lot of other competition in that space. Not stuff with an ecosystem of systems integrators buzzing around.

If you don't need all that get Hubspot or Zoho or SugarCRM or something.

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upvoteby setsewerd224 days ago|
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Re: HubSpot, not sure if you follow them closely but they've been making some big strides in recent years and imo are a lot more competitive for enterprise than they used to be. That, and they're not a dumpster fire of cobbled acquisitions like Salesforce has become.
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upvoteby busterarm218 days ago|
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At a previous job we were a HubSpot customer that eventually just ended up "upgrading" to Salesforce and having Salesforce really run our whole business.

We even spun off a startup that is essentially a platform on top of Salesforce for that entire industry.

It's competitive but their sales are just as aggressive and it was harder to justify not switching the more we wanted those kinds of features.

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upvoteby nunez224 days ago|
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It's Jira for sales. Infinitely customizable and reportable, but infinitely frustratable for us rank-and-file plebs.

I haven't used an implementation of SFDC that I've liked yet.

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upvoteby bombcar224 days ago|
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It’s Microsoft Access for the web, with PHPMyAdmin mixed in.

Which, surprisingly, is a really necessary product and quite useful.

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