I see it from the other direction, when if something fails, I have complete access to everything, meaning that I have a chance of fixing it. That's down to hardware even. Things get abstracted away, hidden behind APIs and data lives beyond my reach, when I run stuff in the cloud.
Security and regular mistakes are much the same in the cloud, but I then have to layer whatever complications the cloud provide comes with on top. If cost has to be much much lower if I'm going to trust a cloud provider over running something in my own data center.
The main benefit of outsourcing to aws etc is that the CEO isn't yelling at you when it breaks, because their golf buddies are in the same situation.
We figured, "Okay, if we can do this well, reliably, and de-risk it; then we can offer that as a service and just split the difference on the cost savings"
(plus we include engineering time proportional to cluster size, and also do the migration on our own dime as part of the de-risking)
Expect a significant exit expense, though, especially if you are shifting large volumes of S3 data. That's been our biggest expense. I've moved this to Wasabi at about 8 euros a month (vs about $70-80 a month on S3), but I've paid transit fees of about $180 - and it was more expensive because I used DataSync.
Retrospectively, I should have just DIYed the transfer, but maybe others can benefit from my error...
https://aws.amazon.com/blogs/aws/free-data-transfer-out-to-i...
But. Don't leave it until the last minute to talk to them about this. They don't make it easy, and require some warning (think months, IIRC)
Hopefully someone else will benefit from this helpful advice.
Out of interest, how old are you? This was quite normal expectation of a technical department even 15 years ago.
It’s not rocket science, especially when you’re talking about small amounts of data (small credit union systems in my example).
I find it equally disingenuous to suggest that Heroku was only for startups with lavish budgets. Absolutely not true. That’s my only purpose here. Everyone has different experiences but don’t go and push your own narrative as the only one especially when it’s not true.
Even at their peak, Heroku was a niche. If you’d gone conferences like WWDC or Pycon at the time, they’d be well represented, yes, and plenty of people liked them but it wasn’t a secret that they didn’t cover everyone’s needs or that pricing was off putting for many people, and that tended to go up the bigger the company you talked to because larger organizations have more complex needs and they use enough stuff that they already have teams of people with those skills.
The world's a lot bigger than startups
Your original statement is factually incorrect.
It's 2026 and banks are still running their mainframe, running windows VMs on VMware and building their enterprise software with Java.
The big boys still have their own datacenters they own.
Sure, they try dabbling with cloud services, and maybe they've pushed their edge out there, and some minor services they can afford to experiment with.
See, turning up a VM, installing and running Postgres is easy.
The hard part is keeping it updated, keeping the OS updated, automate backups, deploying replicas, encrypting the volumes and the backups, demonstrating to a third party auditor all of the above... and mind that there might be many other things I honestly ignore!
I'm not saying I won't go that path, it might be a good idea after a certain scale, but in the first and second year of a startup your mind should 100% be on "How can I make my customer happy" rather than "We failed again the audit, we won't have the SOC 2 Type I certification in time to sign that new customer".
If deciding between Hetzner and AWS was so easy, one of them might not be pricing its services correctly.
Also, just availability of these things on AWS has been a real pain - I think every startup got a lot of credits there, so flood of people trying to then use them.
One point to keep in mind is that the effort is not constant. Once you reach a certain level of competency and stability in your setup, there is not much difference in time spent. I also felt that self-managed gave us more flexibility in terms of tuning.
My final point is that any investment in databases whether as a developer or as an ops person is long-lived and will pay dividends for a longer time than almost all other technologies.
Take two equivalent machines, set up with streaming replication exactly as described in the documentation, add Bacula for backups to an off-site location for point-in-time recovery.
We haven't felt the need to set up auto fail-over to the hot spare; that would take some extra effort (and is included with AWS equivalents?) but nothing I'd be scared of.
Add monitoring that the DB servers are working, replication is up-to-date and the backups are working.
Same here. But, I assume you have managed PostgreSQL in the past. I have. There are a large number of people software devs who have not. For them, it is not a low complexity task. And I can understand that.
I am a software dev for our small org and I run the servers and services we need. I use ansible and terraform to automate as much as I can. And recently I have added LLMs to the mix. If something goes wrong, I ask Claude to use the ansible and terraform skills that I created for it, to find out what is going on. It is surprisingly good at this. Similarly I use LLMs to create new services or change configuration on existing ones. I review the changes before they are applied, but this process greatly simplifies service management.
I'd say needing to read the documentation for the first time is what bumps it up from low complexity to medium. And then at medium you should still do it if there's a significant cost difference.
I think if it were true that the tuning is easier if you run the infrastructure yourself, then this would be a good point. But in my experience, this isn't the case for a couple reasons. First of all, the majority of tuning wins (indexes, etc.) are not on the infrastructure side, so it's not a big win to run it yourself. But then also, the professionals working at a managed DB vendor are better at doing the kind of tuning that is useful on the infra side.
With a managed solution, all of that is amortized into your monthly payment, and you're sharing the cost of it across all the customers of the provider of the managed offering.
Personally, I would rather focus on things that are in or at least closer to the core competency of our business, and hire out this kind of thing.
this part is actually scariest, since there are like 10 different 3rd party solutions of unknown stability and maintanability.