They would not believe I was creating an account and using the device, because their own logging was so terrible.
I had to send them a screen recording from me using this abomination, and only then was I told "you're using the wrong special characters". They helpfully gave me some examples of allowed special characters, which then would pass the server validation.
I wish they would have gotten rid of the account requirement, as the device and client software seemed to work fine without them.
A properly-coded system wouldn't care, but the people who write the rules have read old OWASP documents and in there they saw these symbols were somehow involved in big scary hacks that they didn't understand. So it's easier to ban them.
With rainbow tables, even 11-character simple passwords like 'password123' can be trivially cracked, and as the number of password leaks show, not everyone is great at managing secrets and credentials.
I started using passphrases after I saw this xkcd https://xkcd.com/936/
When I'm trying to log into something on a device that has a terrible keyboard, like a TV or giant touchscreen, it's a lot easier to type words I know than gibberish.
The amount of times people have complained to me that this doesn't work because of low max-chars on passwords is insane.
Uh4zB4DP55WD!
Apparently I was a bit salty with the system when I set it.
The fact that she shouldn't have even been able to look up the password in the first place due to hashing was lost on her.
On password length, I once had an account on Aetna that let me put whatever I want for my password, so I used a three-word passphrase that bitwarden generated for me. It ended up being like 20 chars.
Then I tried to log in with that password. Whooosies, the password input only allowed max 16 chars!
Ended up using a much less secure password because of this.
"Hey idiot, I'm storing your password in plaintext, don't know anything about password security, and I'm also going to make you pick something you can't remember for 'security'."
Gotta admit, this triggered me. I don’t think those are the same thing. If no one had a good password we wouldn’t affect each other negatively. If no one picked up trash, we would.
Edit: Sorry folks, didn’t get the reference.
The GP is equating policies for strong passwords that aren't trivially cracked with authoritarianism.
If no one had a good password, we actually would affect each other negatively. If your personal banker can be easily compromised, that means that you could be easily parted with your money.
I do agree that they are not the same thing.
Incorrect - the requirements I mentioned make passwords less memorable and less secure (maximum length 12???). Obviously that's not as bad as authoritarianism, but I was trying to capture the arbitrary act being forced on us for no real justifiable reason.