diff of the changes between US and UK:
https://www.diffchecker.com/BtqVrR9p/
There's the usual expected legal boilerplate differences. However, the UK version injects the additional clause at line 134 that has no analog in the US version.
In the UK the consumer terms say its subject to English law and the courts of the UK jurisdiction you live in.
The commercial terms say that in the UK, Switzerland and the EEA there will be binding arbitration by an arbitrator in Ireland appointed by the President of the Law Society of Ireland.
We are comparing like for like - an individual user using a Claude Pro subscription. A US user can use it for commercial use and be in compliance with the terms, the UK user cannot.
But why? My guess is the liability exposure is what they’re trying to control. So you probably can if you’re ok with no liability. It’s still noncompliant to how they wrote it but I would guess it’s the motivation. Unless they really just want to force the UK to pay for all commercial uses, which I suppose is possible.
This is not such a disclaimer. If Copilot fails its purpose of entertaining you, you can sue. /i
When sh!t hits the fan, Anthropic will immediately point to this clause. Who knows, maybe a court would see it as valid.
Meanwhile, your customer (and thus, your management) is looking for someone to blame for excrement making contact with the impellers. And that someone's gonna be you.
I reimplemented my startup idea from scratch with Codex a few months ago, just for peace of mind.
When a construction guy messes up measurements and thousands of dollars of work has the be removed and redone, no one thinks of taking the employee to court. Why would you want to take your Ai to court?
In your example the owners will often take the construction company or small business owner to court. Most trades people negotiate and redo the work for free or much reduced cost to avoid this.
In office settings if you expose PII you will likely be fired.
(Not only that, employees who got a reprimand too heavy handed can sue back. Plenty of cases around.)
"AI" company provides a service. They might or might not be adequate, that's not the point, the point is that the ability to sue them must always be on the cards if the agreed upon terms aren't met.