We have lots of work to do, and I think most of the criticisms are fair and on our road map. Small team, working hard, listening to customers. Like we've been doing for 24 years. (We're bootstrapped and privately owned, never taken VC).
AMA.
And while I think the site strikes the balance decently at the moment, Pro is too expensive for ads to get more intrusive (for the Pro user and for others looking at his/her photos).
But as I hope was clear, I'm a big supporter and would love to see the platform continue to thrive. If you're ever looking to bounce thoughts off a user, or anything else, I'm happy to help!
Alas, Flickr wouldn't even be alive if we hadn't increased the price ($$) and value (features) of Pro relative to things like intrusive ads on free accounts, etc. The very reason it's alive is because we have intrusive ads on free accounts, but no ads on Pro accounts, including for viewers. I don't expect that to change anytime soon.
We have some great plans to further increase Pro's value, but we disagree that Pro is too expensive. Relative to our peers, it's a bargain for unlimited storage, advertising free, etc etc.
Love to bounce future ideas off of you, and thanks for the article!
As I think the article captured pretty well, we could make a lot more money if we went the algorithmic-privacy-violating route, but we don't want to. So we aren't.
Since we never raised a round of funding, as long as the bills are getting paid, we can do what we want - build a company for the long-term based on a great photography community. So that's what we're doing. :)
If any more recent post exist on similar topics, I’d be fascinated to read more.
I do a lot of event photography as a creative outlet. I want my friends to be able to download individual photos and photo albums easily. As an example, I just photographed a fundraiser for my rugby team last week, and I made all my shots available in a Google Photos album: https://photos.app.goo.gl/PfwHpEJejywBRiZp7
And while that works, I don’t necessarily love feeding all my creative content into the Google machine. I would rather support a diverse photography ecosystem.
Have you explored making downloading individual photos and albums a prominent feature? Mind you, I realize I am weird photographer who does this stuff for free, and I don’t care about attribution or watermarks. I just want my friends to be able to get their photos easily.
I seem to recall a buyout and some kind of 'certain things are no longer allowed' changes.
Similar thing happened with tumblr, then they semi-reversed a little but not a lot I think.
Stopped using both because losing content and accounts with no customer support is the internet way apparently.
Not everything is allowed, though - here's the list: https://www.flickrhelp.com/hc/en-us/articles/20529310987796-...
We do have real, human, in-house customer support. It's good and fast.
I want to share my photos under a free license, but the one thing that always put me off Flickr was that I would have to pay an indefinite subscription to contribute to the commons.
To some degree I only still pay for it out of nostalgia for what it was. I stopped using it when it started trying to upload my entire camera roll every time I opened the mobile app - Flickr was never about storing all your photos on someone else's server, it was about curation and community. It somewhat lost that as phone photography got more popular, and instead of empowering users to do that directly on their phone, it presented itself as a mere backup utility. The app seems to be entirely non-functional now, no content loads at all for me. Flickr's failure to move with the rise mobile photography feels like its biggest misstep - age verification for an account that is 22 years old though might actually convince me to stop paying. I'm not using it, the mobile app is broken, and now it wants to hand my PII to a third party.
You make a fair point about the age verification thing. I'll look into it. It's probably based on a legal requirement that we have to deal with, even if the solution is silly. Sorry about that.
I work on climate technology (sucking carbon dioxide out of the sky), and I have a side quest to create a "Freedom to Breathe" mural in Manhattan before the upcoming New York Climate Week. Might be up your alley knowing artists and photographers. How interested are you in working together on making a mural?