Quite the opposite - for me, anyway.
FWIW, as a Westerner, I find the Mondragon Corporation to be fascinating and something I've read a lot about because there's no way we've figured out the ideal sort of setup for a business (or government, or any sort of human organization, given appropriate context) in the year 2026.
We have a lot to learn, and while "different" doesn't always mean "better," I strongly believe being exposed to "different" is necessary for us to devise novel approaches to human organization.
In the US, the American Solidarity Party[3] draws from distributism, for instance.
[1] https://distributistreview.com/archive/an-introduction-to-di...
The article's thesis statement isn't "the Japanese approach is better," but that business practices like these bundle together, that they're very difficult to change, and that each bundle has different advantages and disadvantages.
Ironically, you've proved a deeper point about how amusing HN is: we all tend to project our fantasies onto the articles we're discussing, even if we didn't fully read or understand the article.
In reality, this system is largely sustained by the ruthless squeezing of subcontractors (for the record, I am Korean, but I actually like Japan), which is a massive social issue there. It’s very difficult for me to understand how anyone could view this structural dynamic as collaborative or horizontal.
If the author had concluded that their success in these niches stems from being an extremely vertical society where defying your superiors is simply not an option, I would have fully agreed. That aligns exactly with what I have experienced firsthand.
>"The andon method is really the J-mode in miniature. Information flows laterally, authority to act is widely distributed, and the people closest to the problems are the ones who fix it."
Does your definition of a 'horizotal culture' actually mean forcing people to work overtime just to hit deadlines? Are you sure you haven't completely confused 'horizotally' with 'top-down'
[1] https://www.jftc.go.jp/dk/guideline/unyoukijun/romuhitenka.h...
>>>The andon method is really the J-mode in miniature. Information flows laterally, authority to act is widely distributed, and the people closest to the problems are the ones who fix it. ???
The interesting question in all of these kinds of things is "are there ideas we can take to gain the strengths of other systems or patch the weaknesses in ours?". Looking at Japan specifically, I think I speak for most westerners in saying that if we could get a little more stability and less financial-quarter-driven behavior without taking the whole kit of lifetime employment and zombie companies, that would be a good thing. The author points out just how bundled that is, so it's a tough nut to crack.
One model that does give us that is the 'Untouchable visionary CEO' of Jobs and Musk, but I think the popularity of that approach is also limited, partially because of all the not so visionary CEOs trying to be Jobs, and partially because working for those guys is terrible. They inevitably seem to become tyrants.
Most Americans I know are familiar with the unending work culture of Japanese white collar workers (if only a parody version of it), and want no part of it.
HN has had posts romanticizing them, maybe check those
https://news.ycombinator.com/item?id=32622140
https://news.ycombinator.com/item?id=41438060
> it created a massive 'zombie company' problem—a heavily discussed issue in Korea and Japan that the West seems largely blind to
Zombie companies in the west are mentioned as a low/ZIRP phenomena. But the west shouldn't have as big an issue with those because companies, when less diversified, get killed off more often by interest rate hikes.
The EU’s crisis schemes like furloughing employees en masse dull the pain but also do prolong some companies’ lives. The US historically has had much more brutal impacts but quicker recoveries.
In Japan the corporation primarily provides stable income and employment for society, and secondarily returns on capital invested. In America, corporations primarily provide returns on capital invested and secondarily provide stable income and employment.
This shows up in the data too. Japanese corporations are less likely to go out of business but provide worse investment returns. American corporations provide better investment returns, but the citizens have to deal with layoffs.
Most citizens would prefer stability to growth, but I think the tradeoff has a lot of downstream consequences.
Are you Japanese? Because this doesn't match what I know about Japanese companies, like Sony for example, who operate in a very American way.
Your image on Japanese vs American companies feels like the copy and pasted idealistic impression of what American redditors imagine Japanese companies, rather than reality.
Oh, we're getting there. It's just a bit fringe right now, but Meta's $90 billion loss on VR and *gestures at various aspects of the Gamestop situation" and a few other incidents have people asking questions that are uncomfortable for the passive investmend fund crowd. Forget zombie companies; by many measures, America has a zombie economy.
So we had overtime for 2 months working from 10am to 4am just so that we could deliver the "feature complete" software. If any bugs were found they were classified as either blockers (feature cannot be shown without) or scheduled to be fixed after delivery.
My boss knew it was stupid, he didn't like it but it was the standard contract from that big Japanese company and we were small and they weren't going to change that.
I'd be pleasantly surprised, very impressed and it would make me reach out to have an offline chat. Not exaggerating.
Speaking for myself, I'd find that very interesting! I just stumbled over an article about it a few days ago, and don't think it's weird that different parts of the world would be interested in a regional business phenomenon.
There are people who romanticize Japan/Asia because they never were there and it is not attainable for them.
There are people who romanticize Japan/Asia because they have direct business interests to do so like selling dreams to the first group.
The Japanese company had some rituals were a bit weird, but harmless/charmingly quaint like mandatory volunteer days, keeping a copy of the founder's precepts on my desk for executive walkthroughs. They also had some bad tendencies, like praising employees for being there at 6AM/8PM. If something didn't work, they'd give it a bit of runway to see if it could pull through before cutting back. When there were layoffs, it was the whole division failing (each division competed with the others). It's hard to imagine what kind of political statements would have been offensive to that employer, it was just a neutral job. Really, the worst part was subpar compensation (and I still felt spoiled compared to Japanese coworkers).
My next job was at an American megacorp. The executives would give a holiday speech about "social responsibility" and how well we were doing, then layoff a factory. The employer was constantly involving themselves with US national politics, but employees were expected to refrain from having political opinions of their own.
Reminds me of my first job in state government where the incredibly underpaid workers had to go through bureaucratic paperwork if they needed a second job to pay the rent (ostensibly because of the conflict of interest risk)
Yet the governor was a known slumlord. I’m sure there’s no potential conflict of interest there.
This particular article was decently nuanced though.
In his science fiction novels, Kim Stanley Robinson frequently incorporates the Mondragon economic model to explore post-capitalist, worker-owned, and cooperative societies. I'd say KSR is a decently well-known S/F writer, so at least some westerners (and I'd assume many in this site) have already some idea of it. But I'd say it's true that it's easy to romanticize these kinds of singular situations and brush over the problems they might have.
Lack of mobility across companies (no price discovery on wages), lack of specialization (no focus), age based hierarchy (anti-meritocratic). None of these sound good for a well-tuned system.
I suspect much of Japan's stagnation is due to this system.
Westerners are taught by the media and education to idealize Japan and hate China almost everywhere. They present cherry-picked aspects of both countries that make China look bad and Japan look good. In reality every country has its good and bad aspects.
This is just part of the propaganda machine and what politicians want you to believe, in an effort to align their populations to be supportive of their foreign policy and military motives. That ultimately trickles down to things like this. When people come to HN, or any place, with rose-colored glasses of Japan, they will seek confirmations of that rose color everywhere.
As an American educated by the American public education system and indoctrinated by American media, our government is certainly stupid and vengeful enough to make me want to support this if it were true, but it's just not. The much more banal truth is that Japan is extremely talented at exercising soft power by projecting a favorable image of itself via the media it exports, whereas China is just comparatively terrible at exercising this sort of soft power.
I think the default approach in the West - and that's not a US-specific thing - is to treat exotic faraway lands with a mix of curiosity and awe. But China is a geopolitical rival with a political system that rightly makes many Westerners queasy, so it doesn't benefit from that anymore.
No, everyday people are perfectly content to warm to brutal dictatorships who successfully put on a friendly face. Case in point: Dubai.
You seem to be an American so I'm very confused. You'd have to be willingfully blind at this point to not see the anti-chinese propaganda that has been going on in America for (at least) the past decade.
This is actually a great example for extant romanticization of China. People lauding Chinese expediency in the context of industry and construction often don't realize it's almost entirely enabled by extreme underregulation and underenforcement of industrial safety standards. Chinese people themselves will often point this out, though depending on the person they may frame it more in a style of "The West is slow because of all of the red tape!"
Of the subset of Westerners who are aware of this, sometimes I have to balk at how many of them will take that framing to heart and paint it as a positive thing. Even most Chinese don't have a positive view of it, not in reality. At most it's a tragic necessity required to build China up, though younger Chinese rightly tend to see it for what it is: corporate exploitation of laborers.
Of course in the context of solving political problems, the Politburo readily cutting through its own invented problems is another matter.
Kind of like Tesla's latest factories, or DR Horton building homes with massive problems from day 1?
Or Silicon Valley being a collection of superfund cleanup sites?
Or just the environmental pollution, in general, in Texas?
No one has figured out how to balance growth with safety. Ideally it shouldn't be hard, the total amount of money saved is pennies compared to the overall investment, but making everyone follow the rules via regulations ends to being a huge cost and time multiplier.
> but making everyone follow the rules via regulations ends to being a huge cost and time multiplier.
The cost and extra time it takes saves lives. That's the bottom line. It's your attitude that gets people maimed and killed.
Alternatively it could be due to emergent outcomes from our societies and systems.
Is there a word or concept that explains the idea that "people in power are controlling us"? Maybe the word is related to hierarchy? I also see it in conspiracy thinking (Rothschild, lizard people). The assumption that somebody is in charge manipulating us, and that we can discern their motives based on what their incentives are imagined to be.
A past example might be the red menace - which appeared to me to be part of US culture (politicians pushed it but I think they also took advantage of a natural us-versus-them zeitgeist). People seem to collectively desire a labeled enemy (you also see it about sports teams).
Or see the sibling comment "banal truth is that Japan is extremely talented at exercising soft power by projecting a favorable image of itself" where manipulation is imagined as the base cause. I just don't see the world that way (apart from the scientific difficultly of discerning cause versus effect in human systems).
Maybe it is just all memes.
Individually even very well educated people don't seem to see systems and effects of systems: e.g. every thread about economics e.g. politicians pretending they are in charge when systems have fucked them.
(For the record, I would put Japan above both China and the US at the moment in that regard.)
Now back in the 80s? Back in the 80s, despite being aligned with the West, they were perceived a lot like China is today. Everyone was scared that they were going to start eating the West's lunch and various negative stereotypes and exaggerations started to bubble up: it was a futuristic land, but a futuristic land of suicides, with little drone-like salarymen crammed into little shoebox apartments the size of a Western bathroom, working 20 hour days.
Between the Plaza Accords and the bubble bursting and decade after decade of Lost Decades, the Japanese threat was successfully neutralized. I think Cool Japan is mostly something they've earned for themselves, frankly.
Yep. A lot of cyberpunk fiction from that time that demonized corporate influence and power was inspired by the rise and perceptions of Japanese technology companies.
I can remember one of the American news magazine shows, maybe 20/20, showing a Japanese school with long hours and intense discipline and contrasting it with fat, illiterate American kids (the same stereotypes were made about the Soviet Union).
A lot of the perception of Japan, especially among Gen X and younger, is influenced from exports of Japanese culture. Nintendo, JRPGs, Manga, Anime, and even the quirky stuff reflects well on the Japanese though American eyes. No propaganda is needed.
So basically just what the west is becoming?
Rather, the west seems to be characterized mostly by insanely expensive housing caused by an extreme antipathy towards denser housing as populations grow, and a K-shaped economy where white collar coastal elites are actually doing relatively well but everyone else - namely blue collar and service workers - are doing worse and worse. Suicide rates aren't rising dramatically, and are nowhere near where they were in Japan at their peak in the 80s, which itself was always overstated (they were higher than they were in the US at the time, but were comparable to many other western countries).
Are they successful?
Japanese culture reflects certain western attitudes which make it stand out.
Do I detect resentment?
I'd say so. Not on all the branches of the cooperative, but it generates over €11 billion in annual revenue and employs more than 70,000 people with a very stable business. It might be a bit tricky to gauge success when the rewards and incentives aren’t quite the same as in your typical capitalist company, though.
IMO, the tight-knit division of labor between Toyota and its subcontractors is a slightly different story from the broad diversification within a single corporation. While the latter was historically bolstered by strong industry-academia ties (often driven by university cliques), we rarely see this kind of broad diversification happening in recent years. That said, Japan's traditional "membership-based" employment system, combined with a cultural reluctance to shut down unprofitable business units, is likely what has allowed this diversification to persist for so long.
In any case, Japanese companies are currently struggling with the friction between their traditional corporate culture and the superficial adoption of Western concepts like DX, Agile, meritocracy, job-based employment, and a startup-centric mindset. I suspect Korea might be facing similar structural clashes, though perhaps you are adapting at a much faster pace.
Have never heard about it until now, but just looking through it, sounds great!
Car culture. We're a very car-centric society, and the Japanese auto makers have been a part everyday life to 3 full generations of Americans now. Even most Baby Boomers are too young to remember a world without Honda or Toyota. Across all age groups, a lot more Americans grew up with a fondness for their family's Toyota than their family's Hyundai.
I grew up in middle America. Both my grandfathers were "GM Men" if you will. Partly by vocation, partly by culture. On both sides of my family, every car was either a Chevy or a Buick. When my folks bought a Honda in 2007, it was treated like a scandal. But yknow what? Now one of my cousins has a Hyundai, and nobody batted an eye. Things are changing, even for the "raise hell praise Dale" crowd.
Japan's car makers, and their other industrials have a 40-year head start on embedding themselves in the American zeitgeist. Sony, Panasonic, Canon, Yamaha, they've all been here a really long time. They're loved because they're familiar. That's a bias, and I think that bias colors the way we talk about east Asian businesses more broadly.
> We're a very car-centric society, and the Japanese auto makers have been a part everyday life to 3 full generations of Americans now.
I assume "we" are Americans.I keep writing this over and over again on HN: There are NO highly developed non-micro states that are not car centric outside of major cities. Yes, literally, Japan, outside of a few large cities, is incredibly car centric. Sure, the cars are small and cute, but it is defintely car centric!
> Sony, Panasonic, Canon, Yamaha, they've all been here a really long time.
They came for a single reason: To avoid import tariffs. Please stop romanticising this for any other reason.Yeah and this is the exact reason why people call the US car-centric. Only in the US the large cities are car-centric too. You just proved the parent comment's point.
> They came for a single reason: To avoid import tariffs. Please stop romanticising this for any other reason.
You're hallucinating. There is zero romanticization in the parent comment about why they came to the US.
That's an argument. Lack of density means that public transportation is hard to have enough scale. But the US is uniquely bad at both density but also lack of transportation options. In countries like the UK and France (just because I'm familiar with them, I'm not claiming they're the only ones or it's something unique to them) even small towns have a regular bus or train connection to elsewhere. Might not be the best frequency, but it's there. In the US even multi hundred thousand people cities have literally nothing other than cars as an option.
So there are layers of car centricity. And considering most people live in cities, in countries like most of the developed world, the majority of the population has the option of at least decent transit. You know which countries are the exception.
I'd be interested in hearing an example or two of cities in the U.S. with populations greater than 200,000 that don't have a bus system.
https://arlingtonnetwork.com/arlington-mass-transit-rideshar...
> So there are layers of car centricity
Hat tip. I agree (and concede defeat). To be honsest, normally I am only replying to (anti-public-transit) fanatics. You are the first (in a long time) that provided a well-balanced reply!Where did I suggest they came for any particular reason? I just said they got here first. They've had more time to become entrenched in people's lives than the Korean or Chinese companies that followed. That's all! Nothing "romantic" here!
At no point did I indicate any nostalgia for the idiosyncracies of the "GM patriarch" family. Is that what you're suggesting?
And yeah, "we" is Americans. As evidenced by the sentence that starts with "I grew up in middle America."
I genuinely don't understand this comment. It's like you saw "we're a car-centric society," stopped reading, and started typing.
Yamaha, Korg an Roland were the defining instrument producers of the 80s and 90s. Few things have altered the course of popular music as much as the TR-909 and TR-808, M1, DX-7, Juno, Jupiter. All of electronic music grew out of those.
The Walkman and Discman were iconic.
Honda was building P3 and ASIMO. The PlayStation 1/2 and Nintendo 64/GameCube were a thing.
I didn't even get into anime, the language or music from there until decades later. But all of the cool things came from Japan back then. Honestly, they still kind of do.
I know the author isn't trying to paint Japan as a utopia. The reason I call it 'romanticized' is because the author claims Japan's success in precision parts is driven by 'horizontal' and 'collaborative' practices. That just isn't true.
In reality, this system is largely sustained by the ruthless squeezing of subcontractors (for the record, I am Korean, but I actually like Japan), which is a massive social issue there. It’s very difficult for me to understand how anyone could view this structural dynamic as collaborative or horizontal.
If the author had concluded that their success in these niches stems from being an extremely vertical society where defying your superiors is simply not an option, I would have fully agreed. That aligns exactly with what I have experienced firsthand.
> In reality, this system is largely sustained by the ruthless squeezing of subcontractors (for the record, I am Korean, but I actually like Japan), which is a massive social issue there.
Well that's just like your opinion...man. I think you're both singularly wrong. Trying to attribute a single factor to a highly complex system is a fool's errand.
If your conclusion is correct "ruthless squeezing of subcontractors" are there other cultures whether there is true and the country has been successful in precision parts? Otherwise, it's pretty impossible to conclude the causality.
This is absolutely true in the US as well, by the way. People will treat you differently if you work for a FAANG company. People take a lot of pride in telling others they work for one. And we even have a word for someone who used to work for Google, for instance.
Related: In most of the world, carmakers separate out a luxury brand from their other products: Honda with Acura, Toyota with Lexus, etc. In Japan, they don't. The explanation I usually get is that the culture primarily associates luxury with "being attached to the big-name corporation". So you don't really improve on that by introducing another smaller brand, even one you build up as luxury.
See also the patio11 comment:
>>My salary was $30k, but there is some tangible value in having a pocket full of business cards which practically read "Attention, person who has just been handed this card: give the bearer whatever he wants. We're good for it. If you don't, we will remember." That status is very much not the same as the one you get if you combine two part-time jobs into the same level of income.
Most HNers tend to be in their mid-30s to 50s so a lot of Japan-philia does appear to stem from an older mental image from the 1990s to 2010s.
> This essay on Japan's corporate diversification and physical tacit knowledge is an interesting read. However, as an East Asian, my assessment is that this system is heavily driven by Japan's unique, subtle classism. It's a highly collectivist society with strict age-based milestones and immense pressure to secure traditional employment. In Japan, your corporate affiliation often dictates your social standing...
The Japanese Keiretsu and later Trust Bank model is the norm in South Korea, Taiwan, China, and other Asian countries as well due to a mix of colonial, financial, and policymaking ties.
And people take pride in what they do, and try their best.
This seems quite presumptuous, and not all that different from the orientalism you're accusing OP of.
Orientalism in the standard definition means the Western tendency to view non-Western societies in an "othered" or exotic gaze, be it in either a pedestaling or derogatory context.
Think yellow fever, weebs, ad nauseum conversations about Japan (and Asia in general) on HN and Reddit.
2. While conglomerates remain prominent, a new generation of large Western-style employers like Rakuten, Mercari, LY, SoftBank, etc have arisen and operate with American-style (and -educated) management, and the stereotypical "salaryman" lifestyle is on it's last legs.
3. Japan has quietly become an immigration driven society. A major reason behind the rise of Takechi's faction in the LDP as well as Sanseito is because of the post-2019 immigration boom [1]. Going from less that 1% overseas born residents to around 4% in roughly 5 years was a massive shift socially and impacted both blue and white collar employment in Japan.
4. Japan has culturally shifted to be accepting of an offensive military posture. You see this shift in Japanese media (eg. SnK, Nippon Sangoku) as well as Japanese foreign policy [2]. A more muscular Japan with a chip on their back is arising.
5. Younger Japanese are more open to calling out tourists and Westerners when they do weird or weeb s#it or treat Japan as their own Disneyland. They now treat Westerners the same way they treat other non-Japanese people now. The mindset shift I've noticed is an "us" (which now includes Koreans and Taiwanese) versus "them" which now includes everyone else.
----
Ironically, I think contemporary South Korea is closer to the image that HNers have of Japan versus Japan today.
[0] - https://www.oecd.org/en/data/indicators/hours-worked.html
[1] - https://www.cw.com.tw/article/5136468
[2] - https://www.foreignaffairs.com/japan/return-japanese-hard-po...
Yet you see the same tropes peddled ad nauseum. I may as well use the same priors for Poland in 2026 as I would in the 2000s then when it was Europe's punching bag.
The reality is stuff changes.
I will say that it often goes beyond "idealizing". I'd use the word "fetishizing".
I've wondered how much of this stems from being disaffected by the modern (particularly Western) world. I worked with an ethnically Chinese guy who was a massive weebu and that always struck me as odd given the Japan-China history.
Japan has always rubbed me the wrong way: misogyny, racism and denial about Japanese war crimes in WW2 mostly. Also the salaryman work culture. I see videos from Japanese workers and life honestly looks miserable. It's also a country that is dying. The samurais, ninjas, Ronin, shoguns, etc are cool though. Japanese history is fascinating.
My hot take here is that China is actually what people idealize Japan to be. China has the most competent government in the world and it's not even close. It's not problem-free. Nowhere is. But the transformation in the lives of ordinary Chinese people over the last few decades is unbelievable. China pulled ~800 million people out of extreme poverty.
It could be worse than Japan too. I think South Korea is that. As a non-Korean from the outside looking in, South Korea looks like a dystopian run by aristocratic (chaebol) families where the birth rate is the lowest in the world and it's in fact so low that if nothing changes, South Korea simply won't exist in 3 generations.
2. Post WWII Japan set the benchmark for pulling its people out of poverty in an astonishingly short period of time.
3. There have always been foreign, exotic cultures people have romanticized. The Romans romanticized Greece and ancient Egypt.
I've never been to South Korea. I'd like to go to Seoul. For me though, South Korea is a cautionary tale in what happens to a country when a handful of families get to control all the wealth, all the good jobs, all the good university places and so on while the working class gets squeezed ever more. There are cultural issues here too that are distinctly Korean, namely that women are expected to have a demanding job AND have children, look after those children and take care of the house (traditionally).
Young people in general aren't stupid (again, in general, not just China). They can look around and see they have limited opportunities, will probably never own a home, won't ever be able to retire, will have crippling debt (for college in the US), etc so it's natural to look around and say "what exactly is the point?" and, in some cases, just opt out. In the US you see this with things like "van life", moving to cheaper countries, tiny homes or just spending all your money on experiences because, to you, you have no future. I thin kreligion historically played a huge role in getting people to do those things anyway. But now, why would Alfred Q. Zoomer live paycheck-to-paycheck doing a shitty job just so Jeff Bezos can have slightly more money?
China at least has invested in eliminating poverty, building infrastructure (eg the high speed rail network) and transforming the lives of everyday Chinese people. Like I see Tiktoks from a rural Chinese woman who works in a shoe factory for $11/day but only really spends $1/day to live. She lives in a modern house (20+ years ago it was a rundown shack), has Internet, watches live streams, rides everywhere on an electric scooter and pays for everything digitally (of course).
Part of China's current woes are that Xi Jinping quietly just popped the real estate bubble and declared that houses are for living, not speculation. That market has been correcting itself for years ever since. But that's a long-term good.
I'll take the transformation of Chinese lives (not just in Tier 1 cities) over what's happened in coal mining country, the Rust Belt and agricultural communities in the US. It's not even close.
I suspect your information might be out-of-date because I've seen videos of tourists in Tier 3/4 cities (let alone Tier 2) and honestly it beats most US cities. There's no official list of tier cities but Chongqing is widely considered a Tier 2 city. Chongqing is widely called the "cyberpunk city" [4].
[1]: https://www.reuters.com/sustainability/society-equity/china-...
[2]: https://thediplomat.com/2026/05/why-china-treats-lying-flat-...
[3]: https://www.reuters.com/world/asia-pacific/chinas-youth-jobl...
And I made orders of magnitude more money as an employee in those situations than I did otherwise. The average salaried employee's work grievances are petty to annoying and outside of that either wouldn't be solved with collective bargaining (or ownership shares) or would be solved via the legal system.
Also, it's a job. It's not servitude. you're trading your labor for money.
But I'm drawing the parallel between situations where people like a certain work culture that they have never experienced because it conforms to their larger worldview.
It's mostly projection and doesn't meet with reality.
There's a lot that I like about aspects of Japanese work culture but I'm sure that I would find it stifling.
No, far more basic negligence and corruption. Negotiating deliberately bad contracts and collecting bribes. Diverting hours and cushy roles to union reps and their personal friends. Overwhelmingly siding with management against employees (which is what you think they're going to be there NOT to do). The kind of day to day petty shit that over time makes your job intolerable.
Oh and that one time in the retail baker's union (BCTGM) when they defended and successfully reinstated an employee who was terminated for _literally urinating in the cake batter every day for months and feeding it to people_ because it wasn't explicitly stated in the contract that they could use video evidence to terminate people.
If your union is protecting people who commit literal fucking crimes and dangers to public health, no, just fuck you and your union.
So I'm sceptical: was the union really defending that specific employee, or were they trying to prevent a precedent from being set that could be used against other, more upright employees?
The union knew that they had sympathetic arbitration and it was the early years of retail store surveillance being used against employees rather than common criminals (this was decades ago). I doubt a similar case would go the same way today.