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if all these drivers are getting horribly exploited why are they doing it?
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You might ask the same about any exploitive relation.

Why is there prostitution?

Why are slaves doing work for their masters?

Why are children going through our garbage in some distant country, if they hardly earn enough to eat?

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i dont think the choice between driving Uber and working at Walmart is the same as being a slave or dying.
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All because you’re being exploited doesn’t mean you can’t voice your want to change things.

Some of these workers might find that the only gig that they can rely on is ride share for various reasons.

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Various reasons necessarily include the successful business model of the ride share companies.
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It's a bit like a payday loan — the drivers need money _today_ and effectively borrow against the depreciation of their vehicle.
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https://chicagounbound.uchicago.edu/jle/vol59/iss1/8/

Banning payday loans tends to shift borrowers to worse forms of credit.

One imagines worsening the economics of ride share jobs will do the same.

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Not sure why you're being downvoted, this is what I've heard as well. It gets a person cash while they are in transitionary periods of time. There are not a lot of jobs you can get paid for almost immediately- most require startup time, training, applications, etc.
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what a revealing question. why don't you ask one next time you're in a car?
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I have, they mostly say they enjoy it, they can work when they want, scale up when they need more money, scale down when they dont, decent money etc.

flexible, supplemental income.

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Food and shelter?
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I’d guess because most don’t correctly account for wear and tear and depreciation of their car when they do their mental profit calculation.
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right, so the real answer is that all these poor immigrants are too stupid to realize they are losing money. lovely class solidarity there.
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It's definitely not because of this. They are not stupid.
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Why are children mining rare minerals in Africa? Why are workers handling toxic waste in the name of recycling in Bangladesh? Surely they can all work from home and leave their jobs if it’s that exploitative
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Why do people that need money to live often work for companies that exploit them? Were you born in a vat yesterday or are you unaware that this is the entire modus operandi of capitalism?
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i dont think selling labor for money is inherently exploitative. its a two sided voluntary exchange.
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it’s very confusing why uber makes so little profit given hire big their cut of every ride seemingly is.
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I think truth is that tech companies are really bad at business unless they can scale with free unit economies. Even the unit costs with per seat subscriptions seem insane when you stop and think of the numbers in isolation. Ofc, compared to amount they pay their employees they are cheap, but in other places and industries it looks way overpriced.
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R&D is not cheap and similarly executive comp is not cheap. They appear to have made a net income of 1.5 B last year (2025), but if. you look at exec comp, the top 5 execs took in 100 M. If you check all their creamy layer, it is likely they spent a quarter billion in stuff that did not need to be paid if all you had were private taxies :) with an open source app // I exaggerate of course since you need some servers to coordinate this, just pointing out where money goes. If someone could run and popularize an open ride platform, that quarter billion would go somewhere else, maybe to the drivers, maybe to the riders.
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Intermediation and Uber style network effects aren't long for this world.

Personal agents will search every app for the lowest fare, when in the past the apps had a moat due to the economic frictions involved in sampling more than one app. Uber is also ripe for vibe coding.

Won't be much consolation to drivers as they'll get automated soon after probably.

I don't think all software companies are in imminent danger but Uber does seem particularly vulnerable.

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They would make plenty of money if they went in to maintenance mode and just kept the lights on development-wise instead of pouring billions into R&D each year.

There's probably a big opportunity in the startup world for building businesses that have an end goal. Like a TV show that has a whole story to tell and then stops... a business that has an entire development plan which finishes and at the end you have a stable business that stops adding features, cuts development costs to maintenance, and just exists.

Like I don't need my taxi app to change, we're good, you can just be done making new stuff.

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There's even more money to be made selling a false promise of infinite growth, dumping your bags, and riding off into the sunset.
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It hurts so much that our system makes that concept as impossible at scale as landing a ship on Venus with 10,000 people and starting a space colony complete with all the amenities of home.

Yours is a pretty normal idea for nearly any business before 100 years ago, plus still the way all small businesses with 1 owner generally work (they call it a “Lifestyle business” today). But any public company that just said “Yeah we basically just print $400 million in profit every year, and have no plans to grow that, nor to change anything besides doing maintenance” gets the kind of treatment Southwest just did: taken over by the enshittification engineers and destroyed. Everything must have infinite growth!!

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I think it's going to take a act of Congress to make this happen. We could literally legislate our way out of enshitification but where's the huge amount of money in that?
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Some forms of enshitification already feel a lot like dumping to me. I wonder why existing consumer protection laws don’t cover it already in some cases.
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Uber is a frigging service for calling a taxi, how much "R&D" does a mobile app connected to a database need?
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Brainstorming new fees to add on to their services that the drivers don’t get a cut of takes up a few billion a year I would imagine.
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They spent billions and billions on trying to make self-driving a thing.
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We replaced small, local businesses (taxi companies) with a large multinational duopoly. Another example of tech "democratizing" something.
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I'm sorry, but those "small local" taxi companies were rife with discrimination and horrible user experiences. "Small" is not inherently better.
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Indeed. My worst Uber experience is still better than 90% of the taxi rides I've had.
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Taxi companies in most cities were exploitive oligarchies - it was textbook regulatory capture. Often their workers weren't any better off in terms of lopsided deals. And the customer experience sucked sooo bad. The smells, the illegal "cash only" bait and switch, the runarounds. I remember. I was there, Gandalf. And I'll take Uber any day over going back to the old system.
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