I just installed PopOS on a laptop recently, and… it just worked. There’s an app store for noobs that I think installs flatpaks. GPU drivers just work. Whole disk encryption. Everything just works.
I don’t see what else my grandma that just uses Facebook would need. Maybe automatic updates?
If you and your grandma only rely on the computer for its web browser, then good for you. You have flexibility that is not afforded to most people. But that's not how a person's phone works; phones dig a lot deeper into one's lifestyle, intentionally so. The walled garden was constructed to keep outsiders out, but now it seems the primary purpose is keeping those inside hostage.
She loves it. Zero problems. It's been a week and she's using it just fine. No lifestyle upheaval.
i call bullshit. i have worked in very big orgs. changing a single icon can cause a deluge of support tickets.
I own more (and have them running right now) machines with linux than anything else and yet I'm not saying people can just switch. The problem is usually not "can do at all costs" but "can do with a reasonable addition of extra steps/relearning/tool does not exist/etc". There's some nuance and when I have some spare time I will (again) try to switch that one machine, but "it just works" maybe can also mean you're not using it for a diverse enough set of things.
In my case the reasons are actually quite boring: some hardware I couldn't get running and some (maybe minor) things that drive me nuts. The hardware is kind of a deal breaker atm. And yes, some people do a lot more weird things at home, my work machines were running Linux for 90% of the time since 2010ish.
I couldln't imagine having the time to set it up as a daily driver that handles my daily workflows, hardware needs, etc. Terminal in OS X is a close enough approximation out of the box and goes beyond it in DX (IMO) with very little additional setup.
I know this will be an unpopular opinion.
No - moving to far away areas is not the right analogy. After all you need to have use cases where those huge companies do not control your business. So the alternative is to avoid becoming dependent on them; or cut off the dependency when possible.