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I can say at least for me at a small-ish company (~40 FTE) there has been a surge in internal productivity tools. Nothing to improve the end user product directly but a lot of tools to make processes easier and less error prone.

What would previously be janky internal dashboards or excel sheets are now actually nice to use tools. That said of course the maintenance cost of all that has yet to be discovered, and the ROI is questionable.

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About the same ~40 FTE team. We're doing the same thing. Smattering of internal tools, but no net gain in external revenue. Who knows which of those tools will have any value or ppl are just doing it because it's cool now to make fancy dashboards.

OK. I guess that's good, too.

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Yeah this seems to be a pretty widespread story, from what I've heard as well. The thing about those janky dashboards and spreadsheets though is that somebody understood them and built them with intent to solve a particular problem. Despite the rickety appearance, they're trustworthy tools. A polished single page app might look nicer but it's harder to debug than an excel sheet, and much less transparent in its internal workings--especially if nobody actually wrote it...
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More importantly, it's questionable how much extra revenue improving a design of internal tool brings.
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~70 FTE Engineering team. We are shipping more features, especially features that previously would not have survived the cut to make it on the roadmap. Even though we are shipping more, our total amount of escaped bugs has not increased, so our escape rate has actually lowered. On top of that we are able to triage and fix escaped bugs more quickly now. And then of course there has been an uptick in internal tooling that makes the rest of the company more efficient, and we have been able to address tech debt at a higher rate than before.

I don't think this would have been possible without having solid engineering culture and processes in place before bringing in ai coding tools.

And I don't want to sugarcoat it, this hasn't been easy, requires continued discipline, and took well over a year to get good at. And we still have to continuously learn, experiment and adapt our training, tooling, and processes.

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    > We are shipping more features
That's not really the important question; the important question: is it generating revenue.

If you increase your spend -> ship more features -> no correlated increase in revenue, that's just burning money.

If a team of 10 spends 1 extra headcount ($180k/year) and ships features with no corresponding growth in revenue, what does that mean?

There was probably a reason it was on the backlog (because it didn't really have value).

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> is it generating revenue

Yes! :)

> There was probably a reason it was on the backlog (because it didn't really have value).

There are definitely things in the backlog with low value. We don't work those items, even if we could now. The additional bandwidth we have now goes to valuable features that drive revenue and retention metrics. The reason they were on the backlog were because we just didn't have the bandwidth to execute on them well and they were just somewhat less valuable than the critical path items on the roadmap.

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The real answer?

Software engineer quality of life.

There can be an increase in productivity without a corresponding increase in total output. The gains could be captured by software engineers doing a days work in an hour then fucking off in a variety of ways.

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> doing a days work in an hour then fucking off in a variety of ways

Until companies start hiring 5x less engineers than they did before and well.. we are clearly moving towards that direction

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Quite possibly. Doubftul it will happen all at once. If you can get 8 hours of work done in 1 they'd need to ramp up demand 8x. Would be interesting to see that happen over night. Happy monday. Here, take these 30 tickets.
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But that's an inefficient use of dev salary. Y'all are gonna get ground to smooth well-compensated paste.
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Yeah I think this is probably most accurate.
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Imo its pretty clear that anyone who is taking the issue at least somewhat seriously knows the amount of value they provide is not non-zero. However, the problems are manifold: firstly, toolchains vary wildly, from fancy autocomplete, to engineers chatting with codebases they're unfamiliar with, to people integrating them into devops and infra, to people doing spec driven development, with a thousand philosophies inbetween. Many people suspect that those above them in the ladder are on the cusp of massive failure due to losing track of the code, and many people higher on the ladder think those below them are overly cautious. I hate to be the guy saying "oh it must be somewhere in the middle", but I will say at the very least I like being able to use it to read docs for me, and to synthesize syntax and simple scripts (give me a join that works across these tables and gives me column x, y and z - give me a python script that parses a file like this example and extracts abc data - given this api spec figure out how I can get this data from this endpoint, go)

as for building actually complex software, the art of that is not in simply chaining together such scripts. Its the art of using architecture and testing to shape uncertainty, and developing requirements (and extrapolating sensibly from incomplete requirements). I don't think llms are great at this, but they arent terrible either. A lot of the more active users in the space are doing stuff where theyve realised they need more detailed specs, which like, yeah, we knew this already - better defined problems lead to better software.

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I agree the most interesting use cases I've heard of are about increasing the rigor of software development practices, but there's definitely a lack of coherence in methodology.. I believe that some users and companies are successful in this effort, but the odd (and interesting!) thing is that so far we don't seem to know how to communicate how to do it successfully.
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