There's a reason game companies want to move towards the digital-only subscription model, and Xbox has been going that way for some time. As "bad" as Blizzard is, it's got the right model. That's what they care about, not about workplace culture or innovation.
WoW has become quite soulless after the changes where everyone gets the same end game equipment but you have to grind upgrade currency to improve it.
My wife and I used to play quite a bit but it doesn't really engage anymore. Perhaps we are getting too old, but we should be in the correct customer segment (mid 40 years old).
Now I have spun up a local wotlk server with player bots powered by ollama which is actually a bit fun again.
Unfortunately, soul doesn't matter. The quarterly statement does.
In any case, WoW has been stagnating for quite some time even before the merger. The devs act as though everything is slow because it needs to be. Classic+ could've been much better.