And it likely requires working with other people, your "employees", who are both a liability, and a cost.
With AI, you can make a thousand calls in parallel, for significantly cheaper, out of your own basement.
This greases the wheels of voice fraud like a gatling gun greases the wheels of hitting a guy with a rock.
> cybercrime losses across the United States rose 26 per cent in a single year
> The FBI was candid that even these figures understate the problem. AI attribution in the report reflects only what victims recognised and reported, and most victims of a cloned-voice call never learn that a machine was involved at all.
> INTERPOL found that AI-enhanced fraud is roughly four and a half times more profitable than its traditional equivalent, and that so-called agentic AI systems can now autonomously plan and execute entire fraud campaigns, from reconnaissance through to the ransom demand.
“Before LLM’s there was_____” I see this whenever an LLM’s impact is assessed. We know. The issue is scale and the ability for smaller and smaller groups (down to individuals) to execute at scale.
LLM’s are pouring massive amount of gasoline on existing issues and people just keep shrugging. Fake news always existed. Now one dude in India can flood multiple sock puppet media accounts with right wing content/images (actual example) at a scale previously unimaginable - or in this case, can target even more vulnerable elderly populations far more effectively.
People could always die crossing a street. Still, cars changed the discussion about pedestrian safety pretty materially. People didn’t simply throw up their hands and go “people have always been able to die crossing the street.”
(sarcastic rant over)
Most of the benefits of AI are being overshadowed by the lack of regulation and reckless abandon at which they are being developed.
Given the current trajectory I don't know if that's going to change before it's too late.
I hope they got the message.
this way, you do not footgun yourself in the event you'd ever need to ask something. Money isnt the only thing they can ask, and no one (i think) has a glass orb to tell their future and know for certain such a call would never happen. its easy to think it wont happen to you, i think that is most peoples' sentiment until it does. (having a need for help from family that is)
"Before you send anything to anyone, ever, call them back. Doesn't matter if it's me, the bank, a lawyer, whatever... tell them 'hang on I have another call coming in, let me just call you back in a few minutes, okay?'"
If you're going to get people to call you back, it has the problem of ensuring that they call you back on your real number - giving reasons why they have to call you back on some other number is way too easy ("I've lost my phone", "my phone is at home", and so on)
I consider myself always to be wary of scams and my trust-level is zero when they call me, but I recently almost got myself hooked on an airline support call. I google searched the support number and trusted the AI summary on top and called it, they asked me my reservation number and I happily provided. With the reservation number they have public access to the entire reservation details, they knew my name, my flight, my co-passenger details everything. I called to do a reservation for my pet which is normally not done online. their problem, they got greedy and asked me more than pet travel, iirc they said there was a problem with one of my flights, it wasn't paid and I had to repay on the call. If they just followed along instead of going by the script I would have paid the pet travel amount.
This is a very useful precaution for banks, and for or calls that come from a family member's real phone number.
But scammers will just open with "I'm in trouble and my phone died" or "I'm in jail calling from a pay phone" and calling back won't do anything to help with that.
Also, given at least in America, our cell phone providers STILL haven't fully blocked caller ID spoofing (last I checked, they just add some tiny icon in the rare case that the CID is trustable, and I'd bet 99.9% of people don't even know that exists!) they can spoof the initial call as your number and many targets will probably mistakenly think the CID match is good enough to just skip it, especially in this "very urgent situation" with you being held at knifepoint by the corrupt third-world cops or whatever.
Not any old random number they give you.
https://web.archive.org/web/20230620135556/http://bash.org/?...
Oh yeah! Neat.
I used to have a residential mortgage with two other people and my name was stuffed into some ancillary field as a co-holder and they refused to give me any information or transact over the phone. I eventually figured out I needed to tell them to look in some extended info field, and the whole endeavor was annoying but ultimately I was appreciative of the strictness (that the entire mortgage data model—at the time (25 years ago), I don't know what it's like today—seems to assume that it will only ever be two people of opposite gender who are married will be on a mortgage was much more disappointing. The other two people were assumed to be married and the woman was seemingly by default listed as the non-primary).
"Hi Firebeyond, we're doing a background check. Can you confirm the following info you entered into our portal?" then proceeds to list full SSN, drivers license, DOB, etc., etc., etc.
"... and can you also confirm that this is the correct email address we have on file?"
All the while they had reached out by FB Messenger to my partner (not that she was in any of the info I submitted, and this was just a standard BG check, not a security clearance) to ask her if she knew me...
Luckily, my new employer was as horrified as I was, apologized profusely, and fired the background check company.
People aren't prepared for this shit.
I have them both set at about €150.
I think for the bank I can go to a branch to avoid the limit, but that will be with the full fraud suspicion of the teller.