I ask about Slack here because it's pertinent, but I've both seen and experienced firsthand this inversion across the industry where we must adapt our workflows for AI.
Isn't a tool supposed to work for you, not the other around?
Technically, because if the world moves to AI-driven tools and Slack is not cooperating, it will no longer serve the world and will be left behind.
> Isn't a tool supposed to work for you
If you want AI integration in your chat and Slack is not helping make it happen, then Slack is not working for you.
On the other hand, constantly chasing the latest fad can be a useless drain of resources and (worse yet) attention. In this context, AI is by now most likely not a fad, but the ways to interoperate with it can be: mcp, cli, agent, tag, ... And the same goes for users, reinventing their processes and practices 5 times per year.
AI is still seen very negatively in opinion polls across multiple countries, and anecdotally, tools which were often obnoxious to use before AI are now much more so, at least to my flesh-and-blood self. It really seems like we're making things worse for ourselves just to help support this would-be self-fulfilling prophecy.
But getting the humans and agents to talk together is really fragmented right now. It's annoying that the agent with the context in my locally-installed Cursor can't really participate in a Slack conversation about a PR that 'it' principally authored (and which I've signed off on).
This is a real communication problem that we face every day, and eventually someone will solve it well and I will ask our leadership to give them a lot of money.
Ahhh I see. That's going to change a lot across companies, teams and individuals. My particular bubble is full of actual workers looking for ways to apply it and trying things to see what sticks, so that interpretation did not land in my head. If anything, decision makers around me are being encouraging, but cautious and throttling experiments and requests for access/connection/etc, and damn well they should because they are actually accountable for mishaps.
A major part of Slack's go-to-market strategy for as long as I can remember has been pushing Slack as more than a interface for talking with teammates, but as a unified interface for generally piloting your business. Slack has heavily pushed ideas like "SlackOps", they've had Slackbot in the product forever, and they've always prioritized and sold integrations designed to let you build your business workflows in Slack. They even updated Slackbot to go from "that chatbot you DM to set reminders" to "Your AI teammate in Slack": https://slack.com/features/slackbot
So adapting to agents is in keeping with what Slack promises its users. I know that a lot of people don't want more AI features in apps that don't need them (i fall into this camp despite working in ML myself and using LLMs all day). I just think that in the case of Slack, their most passionate power-users are also the sort of people who do really want AI features.
Notion is probably a good companion here. It is similarly a really primitive utility--text editing--that has marketed itself as a sort of central interface for running your company. I know plenty of people, especially outside of engineering, for whom Notion is essentially their browser for work. And it's probably not a coincidence that the Notion + Slack are the two normal office software companies I can think of who've most heavily adopted and marketed AI features.
I'm not blind to the issues with AI, but Slack ignoring it (Apart from their enterprise AI search they are pushing) and having the bots interact on the platform right now (Basically spewing a lot of messages in threads with all their "thinking" and not a more native integration) is not going to help them.
There basically haven't been any new features on their bot / app platform for a long time now.
Chat is also not a great modality for the PDS/ATP, Roomy learned this and is building a dedicated protocol and bridge.
You can learn more about my work here: https://github.com/verdverm/atproto
the community convos here: https://discourse.atprotocol.community/tag/private-data/2
At this point, Bluesky controls the protocol, decided what they want permissioned spaces to look like, and are not entertaining any other proposals (afaict).
I expect there to be an eventual successor that puts permissions at the core of the protocol from the very start.