But anyway, no, I wouldn't keep finding reasons. I donate to them every year already. Somebody asked if I would be willing to pay and my answer was "yes, but".
It would need to be improved because certain aspects of it suck right now, not only the error this post is about. They only need go as far as their forums and github repos to see the community feedback.
Their reply is 100% based on the content of your post.
with llms, at some point it probably becomes easier to use your paid api connection to manage your own cached version yourself?