I am paying, $1000, $1800 & $1900 for the same service at 3 different location (20 mins from each other).
Two locations, I also have old coax lines that are still active, but not paying for it.
When I bought two businesses, I learned that they were paying for a dedicated fiber but using coax service.
At one of the location, we had fiber, and paying for backup coax and wireless. But if you turn off fiber box, it wont fail over to either one.
I wouldn't surprise it was down for weeks and no one bothered about it.
Luckily we were on Century Link so weren't affected by his stupidity. lol
Over ten years ago, my employer was spinning up a new DC across the state and had three links between it and the primary DC. Two were pretty direct, but we needed a third because at one point in the 300 mile path, the two main links went within 400 meters of each other.
So how national-security-adjacent critical systems like an airport system doesn't have a larger set of backup links, and validates that they are geographically separate up until the connections, and have realtime alerting on the connection status, is surprising to me.
This isn't relevant in this case. The problems occurred at different places. The backup fiber was, separately from the issues with the primary system, cut by a construction crew. It's not two fiber lines both cut at the same spot.
Similar events happened in Europe disguised as thieves stealing fiber optic. This does not have any sense economically, as the value in the market is zero so... either is an honest accident and is cleared in a few days, or is sabotage
Do you honestly think that crackheads think that far in advance?
I've seen fiberoptic cables stolen from 2 (city) jobsites in the last 5 years, once by tweakers later caught trying to sell them as scrap copper and the second thief was never caught. This happened even though the spools had big signs on them saying "Fiber Optic Cable - NO COPPER".
I worked for a regional ISP that had a major outage when the redundant fiber provided by the telephone company was cut in one place triggering a full loss of connectivity. It also caused a massive 911 outage for 200,000 people as it isolated the 911 center from the city core.
Turns out the phone company didn't connect one side of the ring topology even though they certified they did. Needless to say lawsuits abounded.
The amount of shit I was given everytime I went through a checklist working at a fedramp certified company working with emergency alerts on the phone system made me prematurely gray.
I could feel the barely contained seething rage everytime I told the execs that the reason this release will take 3 days and not be instantaneous like your friends releases at a faang and that information made you embarrassed at your dinner party, is because you agreed to this process contractually years ago and now it’s a crime if I just sign off on it being ok without actually checking that it’s ok.
A lot of people are incompetent.
I worked at a company worth a few billion and the leadership balked when they told engineering they wanted a near instantaneous failover system and our department informed them that would require paying for a second environment that could be rolled over to.
It is rare to find leaders who can accept the cost of redundant infrastructure that is there for emergency backup.
What puzzles me is why they can’t accept it when they are perfectly fine with insurance costs and I can’t see much of a difference between the two when looking at a spreadsheet of costs other than possibly tax differences between the type of expenditure.
There's generally two wrong responses: (1) We spent a lot of money on 'blah blah blah', a lot of other companies use it, so yeah, we've got a backup/failure system. And, (2) inadequate testing - either, we tested 1 of 50 services, and it worked, so the whole system can be restored; or, we gracefully tested, and it worked, so it will obviously work during not-graceful incidents.
And the root cause of this is generally that no one gets promoted for implementing an adequate backup/failure system, or it's extremely rare.
Not saying that's what is going on here, just that it's possible.