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> "AI Studio is legitimately the worst UX experience on the internet."

I find it hard to believe there aren't worse ones out there. But off the top of my head I actually can't think of any...

Quite incredible that you can say a sentence like that, while talking about something within Google(/Alphabet) that's actually an important area for them (not just some random little side project), and yet it isn't hyperbolic, it's sincere!

Everyone there overseeing it (from direct management all the way up to C-suite) should truly feel embarrassed.

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Concurs is terrible.
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The average SAP internal app is probably worse.

Off the top of my head: workaday

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Workday looks horrible but at least it's functional. AI Studio is neither and I get a headache even thinking about using it
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ADP: looks like shit and doesn't work. Also, there are apparently no alternatives.
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Literally every internal IBM tool interface.
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I wanted to pay them money to try their things. I just literally couldn't figure out how to do it. I think I then managed to get some trial credits but I never managed to activate anything with them and hit API limit after basically one prompt.
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Our team figured out the only stable way to do this was to either use OpenRouter for API, or for subscriptions, to get Ultra Gemini accounts on personal Gmail accounts (no way to do this for individual members of an org without upgrading the entire org!) and hook those to the Antigravity CLI which Claude Code can then orchestrate for second opinions.

Which are amazing! Argon’s insights on code review and copywriting are phenomenal, and make these hoops well worth it! But geez, it’s horrifying that we had to figure this out!

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Are you sure about Argon? My experience has been it seems to understand code but it completely destroyed a couple of projects I was working on. Others like Theo used it to work on T3 Code and said it benchmaxxed and was atrocious.
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We use it primarily in the context of a code reviewer, and it occasionally finds subtle security/workflow/backwards-compat issues that Claude and GPT do not. Claude makes final judgments on whether the findings are material and how they should be fixed.

Argon also tends to write particularly warm copy and external messages - unsurprising with Google's particular access to email data and caches of writing from the early internet.

We haven't really used it to write code from scratch - generally, we're wary of these exact things, and feel like Claude continues to have good enough architectural instincts that we've doubled down into the Claude ecosystem, with mods and tooling (including this multi-agent reviewer) that accelerate our workflows.

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A year ago I was trying their enterprise code offering and for the life of me I could not get it let me use a gemini 3+ model. I enabled everything in like 5 different interfaces and the GeminiCLI and UIs would only show me 2.5.

Eventually I gave up. Anthropic/OpenAI took < 10 minutes to get things going.

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Slightly off topic, but I feel like pointing out that this is not limited to their recent/model offerings. I recently had to once again enable both Sign in with Apple and Google, yet despite having done so at least three times throughout my life (Auth0 back in the day, BetterAuth last year, now WorkOS AuthKit) and having access to modern models, it was an exercise in frustration, outdated official documentation and permissions errors that were beyond inconsistent, at least on the GCP side.

Enabling the same service via Apple Developers meanwhile took me minutes and I never felt lost, confused or frustrated.

Please, Google, just pick a random dev off the street and ask them to do something (that should be) simple on GCloud, then on e.g. Cloudflare. Analyse why they took longer (and cursed more) in GCloud and fix that. The fact that (despite Cloudflare having awful docs as well) my first ever Workers deploy including third-party DNS setup and R2 took less time then getting an API key from GCloud says something

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I paid for their AI models on the app because I wanted to try the Gemini experience on my device but its utterly incohesive, I just cant use my subscription anywhere else. Anthropic is close but at least they started offering API credits recently so my workflows dont break, but with google man.... its a horrible experience. Won't renew, thats for sure.
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Me too! I wanted to just make an api call to get my current spend on google models.. and like 50 steps of creating this and that and linking it to here and then giving it this and that permissions, and being told this isn't acruall real time, you've just set up a query to be run against your data into this new data lake, and come back and check tomorrow.. I still couldn't get anything to work..
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> AI Studio is legitimately the worst UX experience

Their backend looks very confused too. I consume their models through OpenRouter and requests are processed randomly by AI Studio or Vertex. API key management had several entry points for a while too, with the option to query the same model with a GCP, Firebase and/or AI Studio API key.

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Interesting, I've noticed their safety controls are random and bizarre as well, which may depend where it gets routed. There are multiple ways for a request to fail, even for the same reasons, with different error codes and different messaging.
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isn't the random choice of AI Studio or Vertex a feature of OpenRouter?

you could pin the provider to always get one or the other

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Agreed.

When I signed a few devs at work up for Gemini for Code I had to go into Google Cloud, jump through several different screens, assign special permissions to each dev to make it work and even when it did work...it was insanely confusing compared to every other option out there.

It's to the point where I'm better off asking Grok Bot set it up for me rather than ever deal with figuring it out again.

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Yeah Tibo has a tweet where he talks about how he tried to do stuff at Google and they just wouldn't let him. Doesn't matter how much $ and talent you have if you are actively sandbagging them (and of course, for truly great stuff, you want the whole org from the very top driving you on, a la Musk or Jobs).

https://x.com/thsottiaux/status/2083596911060324570?a=iif1W7...

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> the ability to hire the best talent

Is this true anymore? I feel like a lot of the best talent have better opportunities elsewhere where they won't get bogged down by entrenched bureaucracy. Not to mention the Google interview process and physical locations filter out a lot of talented people from even wanting to apply.

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They're banned from using Opus-5.5 or other competitor models so they can't fix it.
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Opus 5.5 and Fable 5.1 are available now
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What's wrong with it? I haven't used it, just curious to hear its faults
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> For a company with unlimited cash and the ability to hire the best talent

This could be used as a preface for so many things.

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Ironically, Gemini is excellent with UI/UX, and somehow they can't use it to improve themselves.
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I love when my kid and and I are using AI Studio to make tower defense games, and it tries to squeeze in reasons to make Gemini API calls. No, I don't want a Gemini-populated random news ticker in my tower defense game.
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If you have ever worked for a large company you can quickly imagine why they cant execute. Google is old now and entrenched. We will see how long it takes them to become IBM/GE etc. (if they are not already headed that direction).

Do they still have 5 messaging apps or did they finally trim it down.

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It's odd that everybody recognizes this, yet these huge institutions keep hiring as if they're at the cutting edge. You could grab people off the street to fix the obvious problems, but they're not "qualified." The people pushing out shitty products somehow are, though.
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What about Workday? That's the standard in terms of horrible experience.
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> For a company with unlimited cash and the ability to hire the best talent, I just don’t get it

It's been a baffling question for over a decade (or more)

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>For a company with unlimited cash and the ability to hire the best talent

Right. They lack no resources. Therefore, what is happening must be what they want to happen.

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No, it's exactly because of the copious resources.

Vertex AI existed as an ML platform before the GenAI era. DeepMind was doing it's thing in another silo. Then Gemini products came along. Then they acquired the Windsurf folks.

A smaller company would have no choice but to focus on one team and one product. Google has a Darwinian ecosystem and someone has to come along and smash teams together, clumsily refactoring the technology and user journeys.

Their employees read HN though and their VPs hear customers complain about onboarding. I hear there is an effort underway to create one unified agentic platform.

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I've worked in some pretty big global orgs. Everything was decided by committee which meant that everything had to work for everybody, which meant that everything was shit. I spent some of the best years of my life building and rebuilding the same bullshit. I think I shipped a handful of truly novel experiences in that time (probably about one novel feature every 2 years) but the rest was beating a dead horse to make the experiences we already had "better."

Eng was neutered at that large org. Product people had the "vision" and the say. A lot of product people just used our team's product as a stepping stone onto their next role and in the end it showed. I would hope Google has a better culture...but theres a good chance it doesn't.

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Google has an near monopoly on Internet ads (or rather a duo-poly combined with Facebook). Having such an monopoly makes them have hindsights on what they are doing and how they are failing, or even if they do, the incentives and management just aren't cleanly aligned with what ought to be the case.
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Google has always been a bunker corporation, they exist only on shielded campuses and never interface with normal people or reality. One of the additional consequences of never concerning themselves with providing customer service for most of their products. They have no idea what's actually going on on the ground, until long after it has shaken the world (ChatGPT). They're deeply isolated from the front and from proper feedback iteration mechanisms.
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wow that is a really good way to describe it.
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