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It's not so gentle, but lawyers in the US have told me that their malpractice insurance requires them to have practice management software - calendar, document management, case management, customer management, billing and accounting.

Find a web-hosted practice management system, start with the piece she finds most valuable and easy to use (maybe a calendar?).

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She is comfortable typing in MS Word and she uses a browser (assumed). Start her using a Wiki with Markdown.

https://en.wikipedia.org/wiki/Wiki_software

The browser gives viewing, screenshotting, and PDF downloading/viewing for free.

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MD is pretty simple, but why would a lawyer want to learn a limited,presentation-oriented syntax? And a wiki? Both of these decisions would make red lining a new, unpleasant adventure, something every lawyer I know does A LOT.
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Give her Claude and show her how to ask Claude how to do things. My wife uses it to write mini scripts now for all the annoying repetitive tasks she has. Zero programming background.
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As a lawyer who vibe codes using Claude code all of the time and believes it's the highest value case... I'm going to disagree with this suggestion.

If she never uses ai at work at all, start with something dead simple: -do research with it -put a large corpus of documents into LLM context and ask questions of it

That's probably where I'd start.

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Fair although I’m surprised lawyers can load privileged info into Claude? But I guess at this point Claude just gets all the worlds data haha
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A large corpus of documents does not have to mean privileged info. Put all of the public documents from a case in there and ask it about a judges reasoning.

Honestly that wouldn’t be a terrible product: Pull in all of a judges written judgements or stated logic about their rulings and preemptively craft your case around their biases.

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AFAIK no state level organisation has sanctioned someone for this. You can opt-out of data collection, which some practitioners think is good enough to satisfying their professional liability- risk tolerance depends on the individual (this is not advice, just my observation!)
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