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There's absolutely no need for an "app" / "website", a phone, and everything that comes with using that choice, i.e. original posters 10 steps, to pay for parking.

The design choices added more friction than walking past a "pay and display" machine.

The design choices added more friction than displaying a monthly/anual pass that you purchase for regular parking at places like universities.

The design choices added more friction than driving through a boom gate with camera recording license plate, and auto charging you on the exit or taking payment at exit.

You now need your phone with you, fully charged, to complete a transaction for what used to be a quick, simple process for at least 50 years.

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> There's absolutely no need for an "app" / "website", a phone, and everything that comes with using that choice, i.e. original posters 10 steps, to pay for parking.

Making a proper app for it makes it not take those 10 steps.

> The design choices added more friction than driving through a boom gate with camera recording license plate, and auto charging you on the exit or taking payment at exit.

The one instance of this I have seen used an app to connect your licence plate to your payment method.

> You now need your phone with you, fully charged, to complete a transaction for what used to be a quick, simple process for at least 50 years.

With a proper app, it’s a quick, simple process if you have a phone that is just “not completely discharged”, no need for it to be fully charged.

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