For your steelman to be relevant it would have to be reflected by lowering the price, otherwise they're just making the product worse for no customer benefit whatsoever and hoping customers take a long time to notice.
And if they were trying to offer a different value proposition by reducing the quality in order to lower the price, the honest way to do it would be to introduce a new product with a different name rather than changing what the product is while leaving the name the same.
And yet countless millions of people basically say nothing about how the food they eat is produced.
I haven't verified its accuracy, but I had a tab open for this from HN a while back:
> The Brand Ledger tracks 397 brands, from the tools in your garage to the pans in your kitchen. Who owns them, what they used to be, whether they're still worth buying.
https://ledger.worseonpurpose.com/brands/henckels-internatio...
https://ledger.worseonpurpose.com/brands/zwilling
The first one is on their watchlist and probably the brand you're thinking of?
But the second link, "Zwilling" says "Approved". But boy was I disappointed that their "Zwilling Peak" branded ceramic hybrid frying pan for $100 says "Made in China".
Because my experience is that most popular brands in those industries have really gone downhill, and it'd be lovely to track which ones are even remotely edible anymore.
Even if a brand stays solid for 100 years, for all I know as I'm standing there in the store deciding whether to buy something, private equity bought them two quarters ago and hollowed them out. Harvard MBAs/private equity sees brand reputation as just another resource to be converted into money.
If I were a billionaire my dream would be to create a logo for the "We Put The Extra 10% In It" program where products could advertise that they put the extra effort in. What is really sad to me is that so often it's not even that much extra effort, which is why I say 10% and not 100% or 10x. So often it's just "used a 5 cent metal part instead of a 1.2 cent plastic part". But without a reliable signal that the effort is there MBAs/private equity turns every market everywhere into a lemon market. Way too much tech is applied in manufacturing to turn everything into a lemon market.
Some brands kind of split up so products sold in one market is cheap knockoffs while products sold in the home market is still high quality manufactured at the old factory with 100 years old machinery and experienced workers. If you want to buy quality you've got to do deep research first.
And I'm not talking about offering extended warranty programs or such here. Just the basic warranty everyone gets when they buy the product.
I believe Costco requires their vendors to eat the return if they want to remain a vendor. Doesn't meant that Costco is immune to bad products, but it severely punishes vendors that sell garbage and protects customers.
I'm also sure I have seen other stores with a 1 year return policy, though I can't remember which ones off the top of my head.
(That is "return undamaged working product" return policy, not warranty policy. Exceptions apply to perishables, underwear, etc. At least here in EU they are different. Warranty is, depending on product category, typically 3 months, one year or two year minimum by law.)
I do not think that is true for stuff being bought directly in a physical store. The policy is for online purchases.
So, the company kinda honored the contract.
Also, Travelpro Platinum suitcases aren’t the cheapest… but how much do you think is so expensive? Sales should put them sub $200, maybe less if you bought awhile ago.
I admittedly travel less than I used to but I bought my basic carry-on for about $110 more than 20 years ago. Close enough to "buy it for life" for me. It's not much worse for the wear, I fully expect to have it for 20 more years.
At the very least my expectation was that by paying this much i'd finally be end of the company BS. For example with almost all Apple products they have been BS free in the sense that they are made to consistent quality standards, returns, and service cannot be any more straightforward, the product portfolio is super clear, you can easily buy from them at the same price they sell elsewhere (within reason) and not various reseller or third parties that might play tricks and even if you do Apple handles service and warranty. And so after a lifetime of buying PC/Android after experiencing this BS free life I conditioned myself to accept the added cost of Apple and reduce spending elsewhere.
The tactics I described earlier are indicative of a unserious company playing games. Stuff I expect from bottom of the barrel junk.
In regards to sales, I've looked at the price history of this product. (Here: https://i.imgur.com/BQOcRLk.png) The price you indicated last occurred in the middle of the pandemic which for obvious reasons seems like an outlier. To be fair I bought during the height of the return to travel period but even now post all this inflation the price is a solid 390$-400$ now.
I only travel 2-3 times a year and so at this price I expect this luggage to last quite a while(at least a decade no?) but if another mishap happens well then I might have to walk away burned and wondering, what was the point?
Depends on the product, if I’m not mistaking. iPhones warranties are pretty much honored globally, whereas I exchanged some defective AirPods at an Apple Store recently and was explicitly asked if I’d bought them with them.
Incredible process by the way, no questions asked when I said I’d like to swap them, they simply got a new box out and made me remove the old ones from my iCloud, out the door in five minutes. I don’t see any scenario where you wouldn’t buy your Apple products directly through them besides maybe when you’re buying refurbished.
I wouldn’t use the Amazon/CCC history for this. Their cheapest sales tend to be on their own website, and only occur like once a year. I may be off on sub-$200 in the current environment, but it wouldnt surprise me if mid-200s is achievable at their lowest sale time.
The rest of your points, I’d agree it’s kind of a bummer they don’t really have that sort of guarantee. The Briggs and Riley stuff really is the true thing you’re looking for, but it’s awfully hard to justify a $600+ suitcase if you’re only traveling a few times a year I’d say.
Apparently they set up an organization to help other people do this: https://100forpurpose.org/
But something that might be interesting is to start a non-profit whose mission is to create value for customers (i.e. produce non-garbage products), and then all profits go not to a separate charity but to increasing the number of product lines the company produces. Then spin the new product lines off into independent non-profits with the same charter so the organization doesn't become large and bureaucratic or suffer permanent collapse as a result of a single period of poorly chosen upper management.
https://www.theatlantic.com/ideas/archive/2020/02/how-mckins...
History shows profit maximizing behavior in letters dating to 1900 BCE Egypt and 1800 BCE Anatolia by Assyrian merchant houses.
I appreciate the analysis you're making, again, but it is low resolution. There's a lot more nuance to what you're saying and it definitely doesn't come down to MBA graduates in the past few decades.
The consultancy-private equity complex for example is a big part of the shift in American culture after "Greed is Good" was said out loud in the 1980s. Why this cultural shift happened? "Because MBAs" is not as much of an answer as it is bar talk simplistic hand waving to end a conversation and change subject.
The answer probably lies in fixing government so that they can go after these players. However to fix government you need massive buy in from both the left and the right and there lies the crux. Our system forces us to cater to the lowest common denominator voter. Until that is fixed we can't go back to the status quo. Maybe its not possible anymore as our currency gets inflated down to nothing.
The alternative could be to just live in this enshittified system, leave the US to a country with a functioning government, or just accept that mass consumerism has run its course and lower your lifestyle needs to only own less items but of higher quality that have been researched(this requires time investment so you are forced to research what is good which limits how much you can cover if you consume too much).
Consider all the farm bio-outbreaks. We're told "Americans won't do these [farm] jobs" but they neglect to mention the subpar pay and working conditions. Thus the slaves that take these jobs have no knowledge of their rights, have limited education and literacy, have dubious residence status, and are not inclined to blow the whistle when they witness crops destined for human consumption being fertilized with industrial amounts of human shit (biosolids). Meanwhile, conservatives blame the workers themselves for contaminating the product. This cycle will never end until we have more stakeholders working the fields.
Same goes for Tyson and their chicken farms staffed by Somalis. Not saying anything about them specifically but outsourcing all labor to foreigners denies all visibility and access into our own food production. They could get away with packaging human meat and none of us would know it because none of us can afford to work there and see for ourselves. Our regulatory agencies are all compromised and can't be trusted to do it, so it's a free for all.
If you had like-minded people positioned close enough to supervise production and ensure that the product meets a certain set of high standards (call this "keeping kosher"), you would no longer have to worry about ingredients being replaced with foam, sawdust and heavy metals to satisfy those MBAs.
TVs, for example. They had tubes then, and crummy B+W pictures. They were constantly going on the fritz, to the point that drugstores had tube testing stations. You'd bring in the tubes from the TV and test them in this device that looked like an arcade game, and buy replacements.
Cars then required a lot more maintenance then. And I mean a lot. I've owned and repaired them.
I can go on, but the point is made.
You could get the cheap stuff, or you could get the quality stuff, and you knew which is which. Neither of these is true nowadays.
I bought a 1963 230SL Mercedes as a young man. It was such a beauty! But it was a terrible car. As an engineer, I could see that it was a patchwork of brilliant design and stupid design. The latter caused lots of problems. Sadly, I gave up on it. Stupidly, I bought a Mercedes wagon some years later, and it, too, suffered from the patchwork of stupidity. Got rid of it.
My 1967 Mustang was much better engineered. Ford gets a lot of guff, but their cars are inexpensive and easy to repair, which I appreciated. It had a sad end being crushed on the highway by a truck. I had a 1989 Bronco II and drove it for 20 years.
A friend of mine is restoring an old Mercedes, and he (also an engineer) discovered the Mercedes patchwork of stupidity. One of the problems is the radiator is undersized, making the car prone to overheating. He's engineering a fix for that.
The broader point is that we think that things lasted longer back then because of survivorship bias, but on the whole they really didn't. The incredible old fridge in grandpas garage is incredible because it was an exception. 100k miles used to be a car that was ready for the wrecker. You used to have to get tune-ups several times per year where points, timing, carburetors, spark plugs, and other things needed replacing or adjusting. That's why every gas station had a mechanic. Now, half those things have been replaced by more reliable longer lasting mechanisms that adjust themselves, and the stuff that still exists like spark plugs last for years instead of months.
The highest quality stuff from back then doesn't really stack up to many modern things, especially if you pay the same inflation adjusted price.
From your list:
clothes: higher quality, several times more expensive (inflation adjusted. Levis 501 were $90 adjusted in 1975, Amazon has them for $45)
furniture: cheap shit and expensive stuff was available, just like now
power tools: almost universally, I would trade old corded, brushed tools for new cordless brushless. Old machine tools are the exception where old is as good as new.
phones: you didn't have a choice, the phone company gave you whatever they had in stock and charged you a monthly fee for the privilege.
spices: less variety and freshness. Good luck getting spices that weren't part of your local cuisine.
perfume: no idea
refrigerators: incredibly inefficient, harmful chemicals, and today you can still buy a VERY nice fridge if you are willing to pay what a shitty fridge from 1975 would have cost ($2,200 inflation adjusted for the cheapest one from sears).
light fixtures: same as furniture, you get what you pay for then and now
record players: see furniture
guitars: see furniture
lawn mower: see furniture
The enshitiffication of known brands is a real problem today, but that doesn't mean that everything was perfect and known back then.
Except no, it's like that anymore. It's literally impossible - and I mean literally literally - to find any mass-produced brand (as in not needing to be custom made) of furniture that consistently, across all its products, will last more than warranty period. I haven't been an adult for that long, and I've had multiple beds break down under me and multiple sofas sag down entirely. And no, none of them were cheap. I paid extra specifically to avoid this kind of thing. It didn't work. And there's no alternative for me, literally nowhere I can buy furniture that doesn't break down unless I make it myself or pay some craftsman to.
You made this generalized statement probably from some propaganda you've read or some trauma you've experienced growing up. Yet, if you look at the current state of the situation its in clear decline. The only ways forward are to accelerate the decline and live with the consequences (ie. doing nothing) or to consider moving in the other direction(ie. leftist things).
In the US I think there are two sources of this mentality: 50% of the population don't have a passport so they have never seen how people in say Europe/Canada deal with this, EU/Canada/AUS/UK have higher standards and don't tolerate this kind of crap as much
Example: Hyundai removed immobilizers in their cars...but only in the US because Canada/EU had regulations requiring an immobilizer.
End result: Someone on TikTok discovered that you could steal cars with a screwdriver and a USB cable. This resulted in insurance costs shooting up, people stuck without cars due to lengthy repair times and overall lower quality of lives.
The braindead response that comes from people with OP's mentality would be "you should have researched the car better beforehand its all your fault".
Yea ok people with limited budgets and time looked at which cars had good reviews and Kia/Hyundai were winning many of those (likely BS ) awards like "North American Car of the year".
People are already stressed for time trying to survive in this jungle and now the "free market" played games with them and anyone suffering from this might be having a worse life now because of this mess. Why are they having to spend all their miniscule free time just to not be screwed?
Wouldn't it have been better if we had European style regulations that would have established a minimum standard that all cars in this era should have?
NO! We can't have things like that because people like OP (and a lot of conservatives) have these imprinted beliefs from a lifetime of fear mongering, or trauma if they immigrated from some garbage country with poor institutions(ex. Cuban immigrants opposed to Universal healthcare or eastern european immigrants opposed to anything with the word [commun/social]ist)
I've volunteered in the past for Progressive candidates that have a #1 criteria for not taking any corporate money. It is so much of a time sacrifice to get an AOC or Bernie type candidate only to have that progress stymied by endless amount of money pouring in on the other side. Why are we even doing it when day after day people like OP crop up with this nonsense? Whats the point of constantly fighting to enlighten person after person who starts off their beliefs with these 1-dimensional arguments? Its makes me want to just watch it all burn down just as long as people with your mentality go down with the ship. I get why a lot of wealthier people are just leaving the country. The fix requires decades of effort and will just break many people that try to go down that path. If you are wealthy and you have this one and only life, is it really worth it to have to deal with people like OP? Or is it better to just leave and let them wallow in their ignorance. I guess it depends on how important the country is to you. Even that concept of loyalty to a country seems to be eroding in this era of passport wealth.
Hillary outspent Trump 2 to 1.
Kamala outspent Trump 2 to 1.
> Cuban immigrants opposed to Universal healthcare or eastern european immigrants opposed to anything with the word [commun/social]ist
Why do you discount their experience with universal healthcare? Have you ever experienced it?
Regardless of what the fundamental issues are, its pointless to discuss with you.
You have nothing but a default dismissal of anything that does not conform to your imprinted beliefs. In your original message and followups you have not even given any possible reasoning as to why you believe just as all the other people that think exactly like you do.
I guess this is something I should be thankful to Elon for: He exposed how surface level the thinking is on the right when he opened Twitter up to the masses, how easy they are to grift off of. Once can argue its even become pop culture at this point: https://www.youtube.com/shorts/xoim0K4WPMI
I'm still grappling with how to respond to people that are so solidified in their propagandized thinking. Like I mentioned in my post, its likely best to just let you experience the maximum amount of pain from your dumb decisions.
>Why do you discount their experience with universal healthcare? Have you ever experienced it?
YES! Actually I attribute my blessed fortune of being wealthy enough to quit a bad job early on in my tech career and take almost an entire year traveling the world. I lived in Europe in various countries and learned hands on how different people think and how different fundamental level things are including healthcare.
Coming back to the US you realize how people are stuck in this collective trauma of the current system. I mentioned in my post that 50% of the country does not have a passport. For some perspective, the US is only 5% of the world population. There are so many ways of thinking out there that people just have never had exposure to. I'd argue its a life half lived.
I have a friend who decided he'd be better off as a Canadian. It wasn't long before he came back to the US. And Canadians still come to America when they have a serious health problem.
Since you've discovered that life in other countries is so much better than America, what's stopping you from immigrating to your favorite?
BTW, I've actually lived in foreign countries. I also toured East Berlin in 1969.
I recall an online discussion years ago by survivors of Chernobyl. They remarked that a root canal was free in Russia, but you had to buy your own anesthetic. Generally, the health care workers expected bribes.
Keep in mind, though, that the US health care system is very heavily interfered with by the government and all their programs. It's not very free market, but it's still better than socialism.
Socialism has never worked out very well.
As for loyalty, I am a true blue American and vote in the country's best interests.
> European style regulations
Yah, read my other post about experiences with Mercedes "quality".
Yes and they brought their trauma to the US so when the fundamental system desperately needs reform due to underlying conditions changing their trauma serves as a liability to the continued improvement of the country. Instead they buckle down and demand no changes as conditions continue to deteriorate. Fortunately a lot of the second generation did not internalize that trauma and have different plans. I only lament that its going to take a long time for these liabilities to die off and finally free the country to make fundamental changes to move forward. The people who care enough about this country not to just leave and not waste their one life trying to fix this mess are all trapped until then.
>As for loyalty, I am a true blue American and vote in the country's best interests.
I don't know what "true blue American" means. Is that another dumb slogan pushed by one of the major propaganda outlets? If you are referring to being a Democrat, then what kind of Democrat are you? Regardless it does not matter as its not the point. The right had at least one amazing honest candidate this year who eschewed corporate corruption and tried to stick his neck out to do the right things for the country only to be rewarded by his voters voting for a last minute plant just because Trump told them to vote for the outsider. That was definite proof that the right is just gone. The party as it stands has no long term future. Its just how much pain are we all going to collectively endure until it finally does.
Forget about voting, you should start by looking at all the issues in a more objective lens and try to understand underlying causes. Then understand how many of these problems occurred elsewhere and how others successfully solved the problems. Are other places perfect? No, but fundamental lessons are always better to be learned rather than mistakes repeated.
America has a lot of problems. Socialism isn't going to solve any of them. Remember, I have toured East Berlin in its heyday of communism.
Trying to browbeat and insult me is never going to work.
No thanks.
otherwise we end up exactly where we are, private equity buying out a brand, obfuscating that it’s no longer the same company, slowly sucking the life out of the product and screwing the public over.
if we make them always rebrand, we would at least be more aware when purchasing.
it’s kind of funny how certain people will tell us to vote with our wallets on a product, but they intentionally obfuscate everything about the product so we can’t make informed purchases.
could you imagine if we had to “do your own research” on every single thing you purchase? just think of how many items you purchase from the grocery store alone every month. it’s unreal we allow them to get away with hiding what they’re doing.
a great example is the sibling poster who talked about the dogfood being changed and messing up their dogs stomach… just trash behavior by these companies.
Most larger electronics (washing machines, fridges, dryers, ovens, etc.) have a mandatory 5y warranty in most european countries, and since the profit margins are so low, even the cheapest washing machine (~250eur range) has to survive the daily use of a family with three kids (or even multiple daily uses) for at least five years, since even a single replacement/repair eats away profits of dozens others sold.
"back in the time", you'd skip the cheapest stuff, now i just say "buy the cheapest one, it'll work for at least five years", and in 99.9%, it's actually true.
https://en.wikipedia.org/wiki/Boots_theory
“The reason that the rich were so rich, Vimes reasoned, was because they managed to spend less money. Take boots, for example. ... A really good pair of leather boots cost fifty dollars. But an affordable pair of boots, which were sort of OK for a season or two and then leaked like hell when the cardboard gave out, cost about ten dollars. ... But the thing was that good boots lasted for years and years. A man who could afford fifty dollars had a pair of boots that'd still be keeping his feet dry in ten years' time, while a poor man who could only afford cheap boots would have spent a hundred dollars on boots in the same time and would still have wet feet.”
We're not in a world where you can necessarily choose between quality at a high price and disposable junk at a low price, we're in a world where you're often choosing between disposable junk at a low price and rebadged junk sold at a premium one.
> I asked for their cash price and they wouldn't give me one
When I bought a car from a dealer, the dealer told me that what I wanted was impossible. So I walked out and got in my car, and started to back out. The salesman came running out and agreed to my terms.
The trick to making a good deal is a willingness to walk away.
P.S. My accounting teacher used to work at a used car lot. He explained to me that poor people tended to screw themselves by not understanding how financing works. He'd try to explain it to them, and they'd accuse him of trying to screw them, and they'd go for the more expensive option.
I tell this story to people who say that learning math in school is irrelevant.
I also remember a Frontline episode years ago on 401k plans. One company had an identical plan for all employees. The reporters discovered that the higher paid employees had better returns on the 401k plans. Why was it that the lower paid ones did poorly with them? It was they did not understand how to manage investments.
I paid cash for the last two used cars I bought. As used cars go they weren't particularly expensive and it wasn't a big deal. Both purchases came from dealerships that also sold and serviced things like brand new Hondas or Chevrolets.
For one of those cars, the paperwork was completely finished and I drove off in that new-to-me car without me even giving them a dime. (I did promise in writing that they'd have a check in a few days, and I did make good on that promise.)
There's also used car lots that work with real financing companies. They broker the financing deal and get paid for it. That works, too. (I've financed cars at these places, too; this also went smoothly.)
---
But then, too: There are buy-here, pay-here used car lots. These are traps for the poor, and they love their particular financing game.
At these places: The loans are designed to be very upside down and they therefore hold all of the cards. They'll sell a used car for years of weekly payments of $120, and if/when the payments stop then they just turn the car off remotely and have someone go pick it up.
After that, it's cleaned up and sold to the next guy for $120 a week.
It's a very profitable way to conduct business and nobody of any substantial means and sane mind would ever buy anything there at all.
But they don't check credit, and they don't report credit. So as ugly and expensive as it is, for some folks that's the only way they can get the car they need to try to survive in the society that they were born into.
'buy here, pay here' lots sell a car, and do the financing. They buy cars at auction, fix them if they have to, then sell them. The down payment money usually covers the auction cost of the car. Then every 2 weeks, the buyers drops by with a payment. The buyer stops paying, the car is repossessed. And then it is sold again. The dealer wins in both directions; the buyer pays a lot of money in finance charges, and if it is repossessed then you don't have to buy new inventory at the auction.
Poor people with bad credit way over pay for cars both ways. One a little worse than the other.
First different people treat their stuff harder than others. I basically never break or wear out anything, and I usually start with the cheapest option.
Second the quality of cheap shit made in Asia has gone up a lot over the last couple decades. And it is very difficult to know how to pay more for more quality.
i have a pair of cheap Chinese earbuds that way outlasted all of the expensive ones I ever bought.
There are exceptions. It isn't hard though these days to look up the firms' histories and then look up customer conversations on the Net about those historical portco's. More importantly, it isn't hard to look up the people behind the private equity firms (though I find it harder to link specific partners with specific portco's), and avoid the ones you see with a track record you want to dissociate from. Before the Net, this kind of research took days to assemble in libraries. With the Net and LLM's, it is very fast.
Remember capitalism is a tool that is supposed to cut both ways, both for the producer and for the consumer. Simultaneously.
I have the Smokey Mountain which is amazing at holding heat but a total PIA to clean. Have one of their gas grills as well on a built in line, and it is fairly high quality also.
Nothing tops the kettle though.