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Yeah, this argument falls flat on it's face. Of course it's more complex than that.

When I worked from the office, centralized retail was very convenient and hardly added any driving. If you work from home, the opposite is true.

The next revolution would be to standardize reusable packaging, that same daily delivery truck could bring that back. But only government could make that happen.

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The next revolution is zoning reform so it's legal to build shopping people want to do within walking distance of where they live.
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As someone that has lived in a walkable neighborhood with a lot of shopping let me tell you, it doesn't solve the problem.

Realistically you aren't going to reach more than 250k skus within a 20 minute walk of your home, and probably less. Even this is very heavily biased towards using retail space instead of space for anything else (homes, restaurants, parks, offices). You can only build up to add more space within a 20 minute walk so much, because traveling vertically takes time.

With only 250k skus, you're still ordering from outside of walking distance often for items. This is much less variety then the average consumer is use to. Now, you have a dense area with lots of people and lots of business all needing goods brought in and waste brought. It's doable, but requires the right planned infrastructure, and people start trying to optimize the last mile with ideas like package lockers.

EDIT: It's probably possible to reach 250k if you heavily lean on books/cds/dvds with only a few copies each. The actual daily items you'd expect a store to keep in stock (and thus need more inventory of each sku) end up just consuming a lot of space.

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I live in a walkable quarter and I can reach three full supermarkets and 2 specialty supermarkets within 5 minutes. Doesn't matter whether I need to stock up on milk, vegetables or hand peeled shrimp in garlic sauce, I can get it. Same with public schools (5 within a 2 mile radius), childcare (3), hospitals (2) and the park.
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> Doesn't matter whether I need to stock up on milk, vegetables or hand peeled shrimp in garlic sauce

I don't even consider those when shopping online.

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I don't get the argument either. Perhaps if you can't walk very far? If I put half an hour into walking I can easily buy all the essentials, such as a crash cymbal, oil of violets, steel nibs for my dip pen, a CD player, and a teapot.
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I live in a metropolitan area and can walk to many stores within a 30 minute radius. (First supermarket is less than 5 minutes away).

But there is the added complication of weight. I can’t buy food for a week without driving there. Nor can I go and buy a TV by just walking to the hardware store.

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Personally owned folding shopping carts exist.
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Used to do this in Belgium. Still less convenient than driving, and kinda annoying to use during a Canadian winter.

And again, more limited space.

I commute by walking (1h per day) and typically avoid the car when possible, but for groceries there’s just no way I’d go back to walking to and fro.

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For those to be effective, you do need good walking infrastructure.

I'd grab one of those except for the fact that I don't have a sidewalk connecting me to the grocery store. Totes end up working better for me as a result.

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It's an infrastructure thing. With the right regular/cargo bike or even better, an ebike/cargo ebike, 30-40kg of groceries per run is super doable.

> Nor can I go and buy a TV by just walking to the hardware store.

Do you buy a TV more than once every 5-10 years? You can rent a small van or whatever.

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You definitely need infrastructure for that. Biking infrastructure in North American cities is.. not great. Definitely viable in some of the EU ones though.
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Ok but that doesn't come close to the variety of products you can buy online.
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I think this is the point I was trying to make, but didn't make as clearly as I wanted.

Sure I could buy two or three different types of keyboards within walking distance, but none of them used my favorite mechanical switches. I was constantly facing choices where I would either need to travel by vehicle to a speciality store (train, bus or car), or I would order the item in. Judging by the flow of packages into my multi-residential building others were facing the same choice.

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Sure, but 98% of what you buy is is either in the set of SKUs near you or substitutable for them. Near you only applies if you live among actual density of course.
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As you have to carry everything, how often do you go shopping?
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Maybe I'm unusual, but I live in NYC, with a grocery store a two minute walk away, a Target and Trader Joe's a three minute walk away, and a Whole Foods a four minute walk away. (and various bodegas within minutes as well)

I went to that grocery store twice yesterday (picked up a bag of popcorn and a bottle of water to go to the movies, then later some potatoes and sour cream for dinner). I'm going in a few minutes to get eggs for lunch. So three times in the last 24 hours :-)

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not who you were asking, but I walk to the store and carry my groceries home. Usually, twice a week or something. It's great. 10 minute walk each way, approximately, and never more than I can easily carry. I buy for two people. I'd go more often if I shopped for more. I do occasionally visit other stores - once or twice a month - because they have different selection of goods. To be fair, I'm still carrying the stuff because I walk or use a bus for most of my transportation needs.

It means my fridge can be smaller because I don't need to keep as much in there. It means it is really easy to shop whatever is on sale - I have two grocery stores near me. I rarely have vegetables that go bad because I can just buy the stuff I need. I can just stop on the way home from work if I'm working the day shift.

I did this for a while when I lived in the states, too, in a small town. I had a similar experience, but it was far less convenient and really only doable because I was in such a small town and lived alone.

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Similar - realistically, unless you're stuck at home in a city, you can also plan to stop off somewhere on your way back from some event. If you mostly walk/public transport the overhead of this is very low.

If your events are regular, then you don't need to do the research each time either; and it becomes maybe an extra five or ten minutes.

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You clearly have no family
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yeah, I think people come at this from very different life expectations. It is hard to take a toddler, a weeks groceries, and 50lb bag of dog food on a bike or bus.

Living without a car is easily possible, lots of parts of europe do it. They do it by living in small aparments, consuming less with more staples

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I suppose for the absolute majority of use cases, much less SKUs have to be present at store with immediate availibility for purchase, and the rest could be ordered online with delivery to the walkable store, resulting in efficient delivery and little effort required from customer, which isn't bad from health perspective.
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250k skus seems pretty arbitrary. What's the significance of this number? A bodega goes a long way for most people's daily needs.
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I picked 250k sku because I think that is really close to maximum sku density, based on my experience designing planograms for certain retailers known for sku density. This maximum number of skews leans heavily towards spending space on retail instead of the other things you'd expect from a city like homes, restaurants, parks, service based business, offices, etc.
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A bodega is often (and usually unavoidably) more expensive than a bigger grocery retail chain that's further away.

Price conscious buyers will opt to drive to the bigger, farther away store because it has more variety, and the essentials are cheaper.

I know I do this.

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Part of this is defacto deregulation allowing suppliers to overcharge smaller stores with less purchasing power than big chains. (The policy not to enforce https://en.wikipedia.org/wiki/Robinson%E2%80%93Patman_Act).

Part of this is overregulation, with zoning and planning departments enacting policies that make smaller retail spaces less attractive to builders and owners, leading to a low supply, and allowing egregious rent for well located small retail.

Yes, economies of scale likely mean that larger businesses can afford lower prices, but smaller businesses also get to avoid some costs (no large administrative corporate departments necessary for a one-location bodega), so the prices probably don't need to be as far apart as they are.

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Why should the government have anything to say about price negotiations between producers and retailers of frozen pizzas?

Robinson-Patman is terrible law that’s more or less impossible to enforce equitably. So it hasn’t been.

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There's a full supermarket a 10 minute walk from me because it's a dense area.
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This is the ideal situation, and common in most west cost dense areas, but not true for every dense mixed use area. Specifically it's common in low-income high-density housing to not have sufficient super market coverage.
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Everybody does this, unless its 10pm on Saturday and you are thankfully kissing the hand of bodega owner for being open at such absurd hour
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All grocery stores close at 10 here (Ireland) but yes you are right. My local centra, 1km away is used for cheese, milk and beer runs. Everything else I get at the big lidl 15km away.
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It’s an unrealistic number to justify the argument. Unless you consume for the sake of consuming, there’s no way anyone needs an offer that rich for routine usage.

Aldi and Lidl carry ~2-3k SKUs. A regular grocery will carry maybe 20k. In places where enough of these are built close to where people actually live you don’t ever need to touch the car for shopping. Small shopping centers (those that also have a something like a small book store) will add a few more thousands. A requirement of 250k SKUs in a 20min walking distance is going in the territory of once in a year or more purchases.

I think I drove to do groceries a handful of times in the last 10 years. I have multiple chains close enough that I can always walk, I can buy smaller batches and always have fresh food rather than a truckload to last a whole week but be stale by the end. Self checkouts and the abundance of stores means I have almost 0 wait time.

It can work but it has to be designed properly, and people need to change their habits a bit. Like not expecting hundreds of thousands of SKUs 10 min away at all times (which implies a huge store, so far from where people live).

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I use to shop at Lidl. As you say, they carry a limited SKU assortment. But I have found it doesn't really matter. When I go to a grocery store that carries more variety, it feels exciting, but in the end it makes no difference. As long as I can get the essentials, I will manage. I don't need 20 types of hamburger dressing. I can make my own from first principles. I don't need 40 types of yoghurt. I buy can natural and eat with fresh fruit. And so on.

Lidl also has this interesting approach that they rotate some assortment. You can't find everything all the time. But once you realize that certain things periodically come back, you pick them up when they are in stock to make sure you have them at home. It is not as convenient, but if you make it a habit, it is a very minor disadvantage.

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The rotation is because they stock the product for which they can negotiate the best discount.

But as you say the 20k SKUs premium stores stock aren’t a necessity. They drive up the costs for the store and the price for the buyer all so the buyer has the feeling they bought something different, when many brands are anyway the same product under different labels.

The premium store 3 minutes from my home stocks 30 types of mineral water. Aldi and Lidl stock maybe 3 of those 30. That’s what 99% of people buy anyway.

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For reference, Google tells me that the largest Argos stores in the UK have only ~20k SKUs in stock.
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One article I found[1] says that a Kroger store typically carries about 15k SKUs.

As another point of comparison: Costco themselves say[2] that they have about 4k SKUs, and state that most supermarkets have about 30k SKUs.

---

Anecdotally, I can find just about everything I want, in terms of consumables, at Kroger.

Sometimes I walk over to the bodega instead. They don't have much for inventory outside of beer/smokes/soda, and their selection of actual food is both limited and expensive. But it's only a block away, so...

[1]: https://www.foodindustry.com/articles/the-largest-supermarke...

[2]: https://www.costco.com/f/-/about

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A full sized target would have about 80k skus. A small independent book store might have 25k skus stocked. A Sephora would stock 20k different skus.

I think people are underestimating the variety of products that are available.

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I think it would still be a vast improvement if online shopping was relegated back to only a narrow set of specialty goods.

And this is ignoring the possibility of ordering less time sensitive specialty goods to a relevant store, where they can arrive on an existing shipment and share an errand with whatever else you might want from that store.

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I second. I live right above a shopping mall and next to Dongmen, which is easily one of the largest shopping areas in the world, yet I still end up ordering most things online.
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This matches the Chinese experience perfectly. In cities like Shenzhen or Shanghai, you have incredibly dense retail within walking distance, yet JD.com and Pinduoduo still dominate because the logistics infrastructure is just that good — same-day or next-morning delivery is the norm, not the exception. The Costco vs Amazon framing assumes a choice between warehouse efficiency and delivery convenience, but Chinese e-commerce collapsed that distinction years ago. Pinduoduo's model — group buying with farm-to-door supply chains — achieves Costco-like bulk economics through demand aggregation rather than physical warehouses. The real question is whether American suburbs will ever have enough population density to make that model work there.
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A lot of trendy ideas have come out of the internet, but I don't think any of them have achieved the religious status of "fuckcars" (aka walkable neighborhoods).

Its not that the ideas are bad or wholly wrong, but their is a sizeable contingent of followers who believe that walkable living is a silver bullet that fixes everything. Everything.

So to someone who happens to fall into contact with an evangelist, they sit and listen for a few minutes, and then come away like they just learned who the real God is. Any societal or personal illness you can think of, the Church of Fuckcars has a confident and surface level "makes sense" answer.

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I don't know about you, but I would rather not have stores near my home, for obvious reasons like noise, traffic, trash, etc.
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There is less traffic and hence less noise when people have stores at a walkable distance.
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I doubt this is true. I walk to the store when I quickly need to get eggs or milk or something random I forgot. But I’ll drive to do the weekly grocery trip because I can’t carry food for a week (for a family) on my own without driving.

It’s almost like the AI answering “should I walk or drive to the nearest carwash”. Sure I can walk, I just can’t complete the grocery shopping lol.

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If you live within walking distance of a good shop, you likely would make more trips instead of buying in bulk once a week.
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I don’t but YMMV of course. Maybe if I was single, but it’s just inefficient to go multiple times a week.

And then there’s heavier things to carry (drinks).

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It doesn’t solve the packaging problem. I live in a walkable place, and the sheer amount of single use packaging is utterly insane. They’re different problems that both need addressed.
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Much more expensive when you have stores in the city so much cheaper to buy in larger surfaces in the suburbs
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This is complicated, though, by the question of how you get there: suburbs may have lower land prices but everyone buys more of it and needs the expense of having a private car (usually one per adult). In the region where I live, 20-35% of household income is spent on cars and that doesn’t include the expense of the land devoted to them or road maintenance.

If you live in a dense environment where you don’t need a car because walking and transit cover your normal life, recouping that much money often more than pays for the higher cost per square foot of building space.

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> In the region where I live, 20-35% of household income is spent on cars and that doesn’t include the expense of the land devoted to them or road maintenance.

Statistically, a large amount of that is beyond what they need most of the time (whether size, quality, or range).

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Totally, but it’s interesting how basically everyone I know who moved to the suburbs to save money pays roughly as much for housing (things like lawn care services add up) plus an order of magnitude more on cars.
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Then you just transfer that money to the landlords, and then remove the flexibility and convenience of leaving that city anytime you want.

30% of New Yorkers spend > 50% of their income on rent.

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> 30% of New Yorkers spend > 50% of their income on rent.

My point was that’s a bit less than the median suburbanite here spends on housing and cars combined. That doesn’t mean either option can’t be improved but that these comparisons should compare the whole lifestyle cost. Otherwise you’re making the same mistake Americans do saying they pay much less in taxes than Europeans without including the additional spending we make for healthcare, college, childcare, etc.

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How would you be forced to do anything? Why would you be beholden?

Cam you elaborate on the strawman you seem to have constructed?

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I could imagine Amazon incentivizing reusable containers on their own TBH. If I was living in a house and not an apartment, I could easily imagine putting the Amazon bins back out so the next time I get a delivery, they take those, and we are constantly cycling bins back and forth.

Even environment aside, from a purely self-interested perspective, I would much prefer it to dealing with the recycling Amazon deliveries entail.

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Amazon did that with an earlier version of their grocery delivery service. I assume the cost and logistics of managing and cleaning the bins just wasn’t worth it because their grocery service delivers in paper bags now.

One problem with the bins for normal items is that rarely will they be packed to the brim. I imagine the overall item density would drop significantly if they started using standardized bins instead of appropriately sized boxes for the items.

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Well, if there's one company on Earth that's both incentivized to find an algorithm to efficient pack stuff into their shipping bins and also well-financed enough to actually figure out a good linear or quadratic-time algorithm to do so, it's definitely Amazon.

And once they do so they'll have solved two big problems! :)

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As someone who worked on logistics optimization algorithms for Amazon, I’ll just say that the one thing Amazon did best was have clueless upper management continuously make poor strategic decisions that continuously nullified all of their improvements from optimization.
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What was the root cause of that? (Company consciously prioritized other things than those logistics optimizations? Individual incentives lead to management behavior that was against company's intent? Bad hiring and retention practices for upper management or whomever was informing them?)
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They might have the ability to do so. The motivation? Well let me put it this way: I tried Amazon’s grocery delivery service, and stopped using it because everything—everything—kept arriving in its own individual bag regardless of whether it made any sense, so it was just a bunch of bags I had to carry upstairs. That bags also had no handles.

So they were optimizing for something, but it definitely wasn’t packaging efficiency.

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Or the alternative that I occasionally encounter with non-grocery items - giant heavy item and small delicate item placed together in same box that is far too large for the both of them. A token piece of packing paper or lone plastic bladder tossed in, free to move about. The entire contents bouncing around.

Another amusing one was when they packed a somewhat delicate pantry food item in a paper envelope. It arrived thoroughly crushed, exactly as one would expect.

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Yes. I recently tried ordering a standard cardboard tube box of oats from Amazon, and it arrived crushed and leaking in its presumably nonsterile paper envelope. They gave me a refund and told me to throw it out.

I think this would have been much less likely to happen without the envelope, since whoever packed the truck would intuitively pack the tube vertically.

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Optimizing for dollar cost. Human time costs more than the extra packaging.

Results would doubtless be different if they were optimizing for minimal environmental impact or produced waste.

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Bin packing is theoretically NP Hard but practically solved all the time on real world datasets.
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Yeah but NP Hard bin packing doesn't usually include situations where a flat screen TV squished on top of pallets comes sliding out of the truck when you go to unload...

Breakage results.

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This sounds like a constraint I model in my bin packing optimization routine.
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I see what you did there. Touché.
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Our groceries from AH in NL come in foldable crates. The cooled items sit inside a plastic bag inside a foam box in the truck. The delivery person stacks the crates and foam boxes, brings them to your door, rings the bell. They hand the bag with cooled products to you and then you get the crates. You return the folded crates. This works just fine. They are also quite adept at filling the crates to a maximum. Unfortunately not always in the smartest way because they sometimes put the fragile things at the bottom and the heavy items like bottles of soda on top.

So this seems like a pretty solved problem. Of course you have to be home to receive the cooled products. There are some startups that sell cooled boxes that delivery persons can open with a code to put stuff in but they are not popular. Since Covid people tend to be at home more often than before.

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That service was really weird. They had a special arrangement with the post office.

They’d slice cold cuts in New Jersey, and have USPS bring it to upstate NY and deliver before 8AM. There would literally be a mail van with two orders in it.

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and webvan back in 2000 - both amazon's attempt and webvan are unfortunately gone - it's cheaper to throw away packaging away, and that's super unfortunate and sad.
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OIC.

I will note like the other person though that I often get like "just one thing in a box that's clearly too big"

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I have been told, by (if I'm remembering my source right) someone who has worked as a UPS driver for 30+ years, that Amazon does that on purpose. Because the variable they're optimizing for is not "are we wasting cardboard". Cardboard is a renewable resource, which also recycles really well, so a little wasted cardboard is not a big deal. What they're optimizing for is packing the truck. Your item arrived in a too-big box, because that box (and the air within it) was calculated to fit exactly into what would otherwise have been empty space in the truck if the box had been smaller. In other words, you know how sometimes inside a carboard box, you'll find the item you ordered plus another smaller (and empty) cardboard box used for filler space? That's exactly what they were doing, with your box as the filler space in the truck so that other boxes wouldn't slide around and damage their contents.

... I see someone else has posted this elsewhere in the comment thread. Eh, I might as well post this anyway, because it's confirmation from a different source.

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That's a concept that might make sense, and it is something that I've heard from others over the years.

Except: The hypothetical perfectly-packed 53' trailer that leaves the originating warehouse is not the same trailer that delivers stuff to my doorstep. Things get sorted and re-sorted as they move along. It ultimately becomes random instead of optimized, and these random giant boxes take up a lot of space in local delivery vehicles.

Besides, the exceptions can be too exceptional to support any notion of it being deliberate.

It's difficult to describe the biggest box I've ever gotten from Amazon, except to say that it was too big to fit onto the seat of the recliner by the door where I usually put these things. I've received full-size, assembled, 1990s tower PCs in smaller boxes.

Inside of that exceptional box was just 3 ethernet cables, each 1 foot long, that cost me less than $1 each. That whole box could have been a brown paper envelope.

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The other boxes would slide around anyways after your box was delivered tho?
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Yes, but by that time you're driving the truck around neighborhood streets, getting up to 25 mph at most before you stop at the next stop sign. Not nearly as much force being applied as making turns at 55 mph. During the long drive from the warehouse to that city (and the specific neighborhood), the boxes are packed in tightly.

Plus, I seem to recall that they also optimize by giving the driver a route to follow and planning the boxes to be packed in order, so that only one row is being emptied at a time. I know my UPS driver friend has told me UPS does this, and it's an obvious optimization so I'm sure Amazon does it too.

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I used this service before it rolled out widely and these boxes were a mixed bag. On one hand they worked really well, they were essentially insulated hard totes with styrofoam lining and often had dry ice in them for anything that needed to be kept cold. On the other hand, I lived in an apartment, so storing 3-4 totes for a week or more was a real chore.

The funniest thing I remember though is that the totes weren't optimized for the size of some of the products available very well - if you put a frozen pizza in it, it sat diagonally, and without enough room to really put anything above or below it. You order four frozen pizzas, and you're allocating many cubic meters of apartment space for them until the next time you order.

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They must have been using different crates for you (different region or perhaps era). For me they were standard plastic bins[1] with a separate “cold bag” inside for frozen stuff. No actual styrofoam I recall, although this was also over 10 years ago so I could be misremembering.

[1] https://www.uline.com/Product/Detail/S-9745G

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The style of plastic bin definitely looks the same. The ones we were getting looked something like this[0], same folding-flap top as in your link but form-fitted insulation inside:

[0] https://flexcontainer.com/product/insulated-molded-container...

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Yeah. I’m not certain if the Amazon ones were actually the same as the ones I linked. But extremely similar at least.

It’s been a long time. Very plausible that we did get the ones with the styrofoam sometimes and I just don’t remember. I know we got the cooler bag sometime.

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I quite often get inappropriately sized boxes.
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I remember reading somewhere that the boxes are not sized to the items they contain, but to a combination of 'items they contain' and 'space we need the box to take up on the truck'; i.e. if you have five items of one unit size in a six-unit-wide truck they will slide around (and potentially get damaged, fall over, etc), but if you put one of those items in a two-unit-size box then the boxes will not slide around, meaning that while the box is inefficiently sized in isolation it is optimally sized in a logistical context.

I'm not sure how true this is, nor how reasonable it sounds since I don't know what the inside of an Amazon delivery truck looks like, but it sounds like the sort of thing that could be true in some circumstances.

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I had heard the same thing from (if I'm remembering correctly about who told me) someone who has driven a UPS delivery van for 30+ years, so he has loads of experience with truck-packing. If he thinks it's true, I'm willing to believe him.

And if I'm wrong about my source, the other person who I could possibly have heard it from is my friend who works at Amazon. As a sysadmin managing a small part of AWS, not in delivery — but he would also be in a position to know.

Either way, I believe that's correct, that the oversized boxes are that size because they were being used as filler in the truck. The algorithm calculates the planned truck packing based on what items are going to be transported together (going to the same city therefore in the same truck), then picks out the box size that each item should go into. And most of them will be correctly sized, but in each row either zero or one (or possibly more in some cases) will be oversized.

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I do too, but also sometimes the boxes are the correct size. With standardized bins I imagine they would rarely be reasonable.
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Lee Valley will accept back boxes:

https://www.leevalley.com/en-us/reuse-your-shippable-boxes

(at their physical stores)

You'd think Amazon could to that at one of their physical partners' locations.

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"Amazon bins" ... or maybe just reusable bins that aren't specific to a company? See: shipping containers. A standard bin for home delivery could still have "Amazon" painted on it but the rest of the infrastructure wouldn't be Amazon specific.
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You're assuming working from home automatically makes you far from delivery options. It all depends on your walkability and drivability score. I'm residential, but I have retail delivery options within a few miles. So, the nuance really depends on where things will go from and to.
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That idea is intriguing but brings up a lot of questions. If I live out in the middle of nowhere, order something but take a long time to open it, when does the Amazon truck come back to take the packaging? If there's a million of us procrastinators, is it really that much better than normal centralized garbage collection? Milk bottle delivery and collection only worked because the product naturally had a time limit, and once home refrigeration took off, the practice went away because people didn't consume on the same schedule.

FWIW most Amazon packages I get nowadays are just heavy paper anyways.

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You don’t need time limit, you just need to deal with the company frequently enough for this to work.

How I would imagine this work if there was will (I don’t think there is)… there are online grocery delivery services that do this already, it’s not that complicated.

You get your stuff delivered in a reusable bag. They charge you 1 dollar for the bag. Next time you have something delivered, you give the bags back and you’ll get your money back.

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That also leads to my other (perhaps main) issue with this idea, which is that it requires some level of coordination or synchronicity with the delivery courier that's simply inconvenient for both of us. I've lived in apartments that 90% of couriers of any service cannot find their way around, because they weren't simple take-elevator-and-walk-to-unit designs, so I thanked the stars when we got lockers at the gate. Perhaps I could leave my packaging in a locker... but that just sounds like we re-invented trash collection? And actually, this is why I never used grocery services like Amazon Fresh or Instacart. I don't think grocery delivery is as solved as you think it is.

The implied time synchronicity also sounds like a nightmare. Taiwan does timed trash collection (you have to throw the bag into a garbage truck when it comes playing Fur Elise at 7pm) and there's a reason it hasn't spread.

I just think this is overcomplicating matters instead of just making the package generically disposable, which seems to be what's happening anyways.

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It's a really bad idea, I don't see it happening any time soon. Cardboard is too cheap and easily recyclable.
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In fairness, Amazon does seem to have improved in this regard. There's less plastic and fewer comically oversized boxes.
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Order whole foods from them. They will pack 6 things in 4 reusable insulated bags. The problem is there is no way to send those bags back to be reused.
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This must vary by region. We get paper bags with a reflective liner. They’re re-usable if the super adhesive they use for the label stickers doesn’t require ripping the bag apart to open it, but they’re definitely intended to be disposable. Sometimes they just use regular paper bags and let our stuff get warm. It seems random whether they stuff the bags to the gills or have a single item per bag. This happens with both Fresh and Whole Foods.
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It's still probably more efficient for you to just drive to the centralized place.

The amount of optimization and process improvements required to 'beat that' will be enormous, like infrastructural change enormous.

Your car is very useful an generalized and adaptable.

So are you.

Only you know what you really want, the nuances of comparison, seeing things real, returning them.

Economies of scale work extremely well for Costco.

'Home Delivery' is the operational argument that does not work very well.

If there were a hyper standard for mailboxes and automated delivery for tons of things - and - everyone bought into the same delivery standard, aka robots to the same warehouses, bringing multiple items to people on the same street - then that starts to work out, but we're a long ways away from that.

Home Delivery - in most situations - is effectively a first world luxury.

FYI - meal delivery depends on loopholes on migration, healthcare, work permits, working conditions that if they were all closed and up to standard - would make it just to costly in many situations.

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Home delivery being a first world luxury is a joke. Delivery is a labor intensive low-skill activity. It's fifty times better in developing countries, at least in the cities, where the marginal cost of sending someone to your house is so much lower.

Unless you meant it's a luxury only in the first world, which I could get behind, especially food delivery.

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Food Delivery is a First World Luxury - meaning that it's the only scenario in which the system functions reasonably (aka it's inherently expensive, a true economic luxury). Food Delivery is Cheap in places where the system is completely defunct, it's not a luxury it's a sign of failure.
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Agreed with this statement. I've lived all over the world and have seen the wide differences.

I still remember living in a large suburb in India (not in the city; people had cars). We sat down for dinner and I asked if they had any ketchup. The host picked up the phone, spoke for 10 seconds, and 5 minutes later a boy knocked on the door with nothing but a single bottle in his hand. There wasn't even a grocery store close to the house that I could see.

Never living in any top-rated US cities have I seen anything close to that.

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For some of the things I buy, I prefer just doing online, because it's often not easy to figure out where one particular thing is in the store. But when I have time, I do enjoy browsing in the store and discovering new things to buy that I never thought of before.

Home delivery in the U.S. is expensive because the labor cost is expensive, and because population is generally more spread out geographically. Cities in China and India have home delivery with much lower cost. But with the advance of robot technology, maybe not too far in future home delivery in U.S. could have lower cost too.

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> Home Delivery - in most situations - is effectively a first world luxury.

The comments here always blow me away by how totally out of touch with the rest of the world many posters are. No, home delivery is not a luxury, it just works really poorly in your country.

India is going through a 15 minute or less delivery boom right now. It's gotten so popular that the government is asking companies to not promise 10 minutes because that would endanger drivers.

The standard is China is 30 minutes home delivery.

It has nothing to do with loopholes on anything. Just someone managed to convince you that what you've got is better than what exists out there already.

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> It has nothing to do with loopholes on anything.

Not sure about India but delivery in China has everything to do with loopholes.

No health care and social security for most, and for the few who have the company artificially fake income for tax evasion.

Working conditions are the usual 12~14 hours a day with 2~4 days off a month.

The electric bike they are riding are dangerously over-limits and categorizes as motorcycles, which are actually banned in most big cities. Of the few that allow it, Shanghai for example, you need to pay ~$70k for registration alone.

In the US the situation is better but not free from problems, for example the first job for a lot of the illegal immigrants who can not speak English is package sorting with similar working schedule, but at least it pays good enough.

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The comments here always blow me away by how totally out of touch with the rest of the world many posters are.

Yes, home delivery is a luxury, and it 'does not work' in India - it's only evidence of an utterly broken system.

It's a sign of radical inefficiency and economic failure that labour is being used for those kinds of things because it's extremely unproductive.

"It has nothing to do with loopholes on anything. "

--> it's entirely about 'loopholes' <---

Food delivery is not 'efficient' in India - it's the least efficient process imaginable - that can only work because 'loopholes' - marginal cost of labour is cheap aka no rights, no standards, high unemployment, low wages, externalizations and corruption, sketchy taxation, safety, social insurance, healthcare, emissions, food safety etc.

The only place in the world where 'Food Delivery Works' - is for rich people in First World countries.

That is the only scenario in which labour, rights, wages, taxation, non-corruption safety etc. are all met and the 'comparative value' (aka price) still works out.

That's it - the top 10% in the Denmark etc. can have their food delivered in a way that is 'economically efficient' (maybe >10% for some things) - aka those are the only people 'willing to pay a true fair market price when all of the externalizations are built into the model'.

We're making some progress with automation, probably China are leaders there but it's still not closed to automated and won't be because the marginal cost of labour is still low.

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How is a delivery service unproductive? Division of labor is one of the most fundamental principles in our economic system. You being able to do it yourself in your free time doesn't make it unproductive. You could also make your own clothes, that doesn't make the clothes industry an unproductive endeavor.
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You are correct, and the problem is an embarrassing lack of understanding and imagination on the part of the people criticizing you. An entire car dedicated to delivering one meal at a time, directly to the recipient, should be exorbitantly expensive to cover labor and resource costs for the driver; the artificially low prices customers pay are borne by drivers, who see essentially zero return in the long run when their profits are netted against vehicle costs.

What actually works is delivery of multiple orders to a semi-central location for last-mile pick-up by the customers. In a sense, this is what restaurants and grocery stores are. But to retain the variety, readiness, etc. of delivery, obviously some new solution must come around.

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You state things as fact without citing a reason.

For the person getting the item, it is [extremely] productive.

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In the US, most people don't their shopping near the office. In Renton (commute into Seattle), it was commute to and from, then optionally local grocery stores to and from. WFH has dramatically reduced our driving which is a bonus over time saved.
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Standardized packaging would be more robust, thus smaller as it wouldn't require filler material to protect the shipped item. Thus, volumetric cost would get lower and if ALL shipping had standardized packaging worldwide, it would probably make sense financially, too.
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Amazon already delivers to the house next door to yours. The incremental cost of an extra stop is near zero. The efficiency of home delivery vastly exceeds people going to the shops themselves, even if they are stopping at multiple shops.
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> The incremental cost of an extra stop is near zero.

This assumes folks get deliveries on the same day and largely only from Amazon. And that we cannot build more walkable / bike able infrastructure.

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Amazon already gives a discount if you're willing to wait for them to batch deliveries. Personally I would still have an order arriving every other day regardless of walkable/bikeable infrastructure. Same as most Americans.
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"most americans" absolutely do not have "an order arriving every other day".

I order amazon on average once every 3 weeks. My mother (who has full time career and is under 60 years old) has never used amazon. Other members of my family also seem to rarely use amazon.

Also, having an order arriving every other day is incredibly wasteful.

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Do most American's have an Amazon delivery every other day? It's not what it feels like where I live, but I might live in a part of the country unusually avoiding Amazon. While I see an Amazon truck every day, they visit 1-2 houses around me out of hundreds.

If feels like there are Amazon households that get a delivery every or every other day and non-Amazon households that order 1-5 times a year (if that) and batch their purchases from other retailers (physical or online). That's the genius of Amazon. Those that use them, use them a lot.

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That's not the real question.... The real question is "On my block, what is the probability of any given house having at least one delivery on any given day"

I can say for certainty that Amazon delivers to my block every day. Adding 1 extra package is definitely more energy saving than me driving to Costco for the same thing.

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> The real question is "On my block, what is the probability of any given house having at least one delivery on any given day"

In the city, I used to see multiple Amazon delivery trucks per day. On the rural road I now live on (dead end road with fewer than 30 households), USPS does most of the Amazon delivery, but this is somehow enough people that we see FedEx and/or UPS drive by pretty much every day in addition to USPS obviously driving by six days a week.

Given that they're also visiting the neighboring roads, it's definitely enough for an economy of scale.

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Anything to avoid walkable neighborhoods, naturally.
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[flagged]
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When all the businesses embrace chaos and crime, capitalism has negative externalities.

When all the compilers format your hard disk, programming has negative externalities.

When all the candidates are flesh-eating bacteria, democracy has negative externalities.

I can write implications with false premises too!

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I go to Costco when I have something else to do in the area; It's almost never a "trip to Costco" for me.

Others have mentioned the parking lot sizes. If we wanted the best of both worlds, we could have online shopping at Costco with curbside delivery. There has to be a warehouse somewhere which means there are trucks/trains/planes moving goods around regardless. Even Amazon builds warehouses closer to where things need to end up eventually to optimize costs. You are comparing apples to oranges.

Finally, Costco delivers if you really don't want to leave your house. Now we are back to the same model but with far more flexibility.

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Exact opposite for me, a weekend day is explicitly a Costco day to rack up for the week or month. Anything else I have to do that day is incidental. I assume this is many people's experience too rather than the other way around.
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If I'm grabbing a couple items, I can be in and out of my Costco on the way back from work in 10m if the timing is right.

But yeah the wrong day, and it's 30m at least.

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People go to Costco and only get a couple of things and not a cart load? You've got more self control than I.
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I find it easier to do when I bike to Costco _without_ my trailer.

(I have two good sized panniers and can end up with ~$150 of foodstuffs packed well in them no problem. More often than not, I get less than that and add more stops to the trip to pick up from 3-4 places while out. And I get my exercise while I'm at it.)

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When I lived closer to a Costco and had my membership, I used to do what I called cartless runs. Go into Costco, only buy what you can carry. Usually just the thing I needed and maybe one or two other things.
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I do a similar thing. Stop at Costco to fill the gas tank, then buy a few things with no shopping cart.

Prevents wasting money on things I don't need, and makes the trip quick.

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We live two hours from the closest Costco. We make a day of it once every 45-60 days plus shop at other stores we don’t have in our small town and see some family. We don’t have an Amazon account and maybe order something online once a month. We prefer shopping locally or waiting for Costco Day.
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We’re an hour out and I had to do a deep dive and finally admit to myself that the savings just really weren’t there, including membership and gas.
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On the other hand, I drive to Target to pick up curbside deliveries quite a few times a month, and I am almost only driving there just for that one trip. I would probably do the same if I was going to Costco rather than Target, I just hate the Costco parking lots in my city so I don't use Costco.

I don't know which of us is the more common scenario. What other sorts of things are you doing in the area when you go to Costo? I simply don't have that many things I have to drive for, so I don't have other errands to combine with my bulk good pickups.

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> Finally, Costco delivers

Yes, via a service called Instacart.

You can transform anything the Amazon last-mile model if you want to.

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Nobody does Costco and something else. That’s insane. Like going to IKEA and then somewhere else. Impossible.
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I hit Costco once a month just because they have the only pharmacy near me that always has my prescription medications in stock. Then I hit the bakery section for the blueberry muffins, speed through self-checkout, and then get a hot dog and scroll Hacker News or something like that while I eat it.

In and out in 30 minutes at most. But I've done the same thing at Ikea. You can just go there for the meatballs! You don't have to buy furniture too!

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Depends on your Costco, I can make a 10m run after work (to from parking lot) if the day is good.
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I live 5 min from my closest Costco, and I go 2-3 times per week for a handful of items. It’s like any other store.
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I actually saw a man check out at Costco once with just a chicken and some milk what a legend.
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Did he at least get a hot dog on the way out?!
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That was me
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What? Like you plan a day of shopping at Costco? That's insane to me.

I have never spent more than 30 minutes inside a Costco.

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Why the rush? Why even plan? Just go in and wander around without a mission.
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Interesting how people view shopping at Costco differently. My goal is to spend the least amount of time as possible in there.
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This thread was similarly eye opening to me. But it explains why that store is always packed, apparently people just do weekend trips to Costco.
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> There has to be a warehouse somewhere which means there are trucks/trains/planes moving goods around regardless.

Do you want an 18-wheeler truck to do your curb-side deliveries? Or a personal train?

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If I had a nickel for every time an 18 wheeler dropped something off at my house I’d have two nickels. Which isn’t much, but it’s weird it happened twice.
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What?
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I think to clarify your point, curbside pickup is the curb of the store/warehouse, not the curb of your house, correct? I think the netizen above thought it was your house's curbside?
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That's correct, with curbside pickup you drive to the store, pop open your trunk, and in principle someone from the store's staff is ready and waiting to verify your identity and then load your pre-staged shopping right into your trunk, and you drive off.

So you still have to go to the store but it can be an in-and-out if everything works.

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Ah. I've always interpreted curvside pick up as home delivery :)
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Those individual trips to the store are typically for more than single items, and are often incorporated into trips one would have taken anyways as part of the doing of errands.
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Technically, so is the home delivery. It is usually a delivery truck full of packages for nearby addresses.
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Right, so with Amazon you have one truck visiting 100 addresses every day for two weeks (because people are buying 2-3 items per order). With Costco you have 100 people each driving to Costco once, on a single day.

From a cars-on-the-road and fuel expenditure perspective, the latter sounds better.

If Amazon customers ordered like Costco shoppers, the Amazon model might very well be better. But they don't, so it isn't.

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In reality, you get both. People don’t shop at Costco OR Amazon. People primarily go to Costco for food (then stumble on everything else), Amazon has struggled over and over to get their grocery business to catch on. They’re just the best source of the everything else part.

These are only comparable in an academic business model comparison, in reality, these are different retailers selling different things and consumers behave differently depending on context of what they’re buying. A lot of people want low cost on food, meanwhile, they’ll spend superficially on disposable plastic junk with very little practical value. I’m taking about the American consumer specifically when I say everyone.

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Right, 100 trucks delivering 100 single items to 100 homes, or 100 consumers each making 1 trip to buy 100 things. It really depends on the details too much to simplify it so far.
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Just anecdotally, I think the typical Costco trip is alongside trips someone would have taken already.

Go to work, take a 5 minute detour to stop by Costco for your prescriptions, gas, and groceries on the way back

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It is more like 1 truck delivering 100 single items to 100 homes.
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With there typically being a free shipping minimum (or a relatively fixed shipping cost for daily goods), it seems like the benefits of the 1 truck model are likely even greater as customers are explicitly encouraged to group purchases together.
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Multiple times a week.
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For the aforementioned 100 homes, if the 100-items-in-1-truck are needed multiple times per week, then the 100-items-in-100-cars are likely also needed multiple times per week, so the extra CO2 etc would be even worse.
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No, not if you're matching the volume of items between the two scenarios.
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Well, maybe more than one truck.

One truck per delivery service

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Amazon routinely is delivering things to my house 3+ times in a single day. They don’t do a great job of grouping their orders into deliveries.

We’re usually to “blame”. We don’t do coordinated orders in our household. We have 3 people ordering individually and I know I sometimes place multiple orders per day. But, I’d expect that shouldn’t matter and they’d notice all these orders with the same address could be put on the same delivery truck. Instead, it seems they just process orders as first in first out.

They have recently added a feature in the delivery options if I already have a pending delivery it will say “add to your Tuesday delivery” or similar, which I’m likely to choose. For a while they really wanted me to use an “Amazon day”, which would be like picking Tuesday as the day of the week my deliveries would come on. I specifically pay for Prime to have fast delivery so I don’t understand why they ever thought I’d go for that.

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It's a little my complicated than that though, I'm very rarely driving to the store for a single item.
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Not groceries, which I'm typically buying locally anyway. But I'll frequently drive to a store for some item I need.
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When the Amazon truck drives down my street it’s always stopping at 5 houses or so. So the marginal cost of my package is practically zero.
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If you have ever watched a deliver truck on their tracking app to crawl its way to you from stop to stop you realize the most optimistic timing is maybe 1 minute per package. Assuming the truck, driver, gas could be operated for 60 USD/hr the marginal cost seems more like 1 USD per package, but likely more.
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No wonder Amazon decided to basically create their own logistic chain.

Fedex/UPS cost for a single package is roughly ~$13.95 (this was ~5 years ago when I was working in ecommerce) and even if Amazon was getting a huge discount from them for the volume they do, it was still probably nowhere near $1/package.

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That 13.95 price includes airplane rides too, it isn't just the last mile delivery.
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999/1000 times if you track the package, it was going ground on a freighter.

That price is generally way too low to include air mail.

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That is not a logical way of locking at it. You can’t simply “practically zero” the not-zero marginal cost, on top of acting like there’s not a fixed cost that is literally the reason you rationalize that there is “practically zero” marginal cost.

It’s equivalent to “I should live in your house for free because the marginal cost is practically zero”

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Also, in the photo, it shows a huge car park. The stores, have to support large empty spaces for parking of those 100 people all driving to the store. I also wonder about the social value of utilizing the land that way.
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SoMa Costco has the parking under the store. It’s just economics.

On the other end of the spectrum, the notorious (in the Bay Area) Sunnyvale Costco actually demolished a nearby restaurant just to expand the parking lot.

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The restaurant was one of those “all you can eat” salad bars. It closed during the early part of the pandemic and had been vacant for several months with no buyers, if I recall correctly.
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Put solar panels over ‘em
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Put the entire building over 'em. And solar panels over the building. The Target near my house is built on top of its parking lot. I don't have to cross an entire parking lot, dodging traffic, when I go there by bike or on foot. And it's on a bus line. What's not to like?
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The exepense is what's not to like. Far cheaper to build a single-story warehouse + outside parking lot than a second story above a parking garage.
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Only because stores that have large parking lots are in cheap land areas that are hard to reach by bus, bike, or anything except a car really. Where one can comfortably walk to a store, giant parking lots are awful.
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Indeed, and in defense of Costco, you don't go there by bus or bike anyway because you'll be coming home with 200 pounds of stuff. Target is different for me. I hop in there for one or two odd things that I need, likewise the nearby grocery store. A side effect is that I don't waste money or space on stuff that I don't need, because I can always hop over there in a jiffy if I do need it.

In lieu of Costco, my family buys all of the big and non-perishable stuff at a giant discount supermarket that's closer to the edge of town, or at least it was until other stuff got built up around it. But we try to minimize the number of trips.

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In most places in the US, land is cheap enough that paved surface parking is cheaper than building the store above a parking garage. In central urban areas, it's not, so they build up.
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I have yet to see a Costco not filled to the brim.
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It's quite efficient use of land. Costco parking lots tend to be full, people tend to leave Costco with full carts and go once or twice a month. Direct to consumer warehouses should be encouraged not discouraged by the environmental social use advocate kinds of people.

It results in fewer miles driven and more being done per mile driven. Each parking space gets more done per parking space. There's less retail worker overhead and the people that do work are paid better and have a higher quality of life.

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The problem isn’t the efficiency of car use, it’s car dependency. If retail is only available in the huge units it’s impossible to access those without a car. And if people end up owning cars, even against their will, they will end up using those daily.

The goal is to avoid the car-centric lifestyle, not to optimise it. Maybe that is a totally utopian idea in the us, though.

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This is in comparison to the delivery center methodology by e commerce where the land use for delivery driver is somewhere further away from what is needed for community events, and every delivery truck is filled to the brim, way more full than what each consumer vehicle would be filled up with?
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Big trucks filled with stuff delivering a few things to each of many places is less efficient than personal cars delivering big loads with lots of things to one place.

Your SUV with a Costco haul is probably driving less distance per person and carrying MORE per person while being a smaller more efficient vehicle.

Amortizing fuel per item or distance per item I'm betting the personal vehicle wins while also being better able to deliver perishable/frozen items.

(also the likes of Amazon are terrible to employees in order to make margin while Costco is the opposite)

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It depends on the lived environment. In my US suburban house, a 20 minute drive from the warehouse/Costco, absolutely. In the Spanish town I am in, where I can do 10 errands in an hour ln foot, as basically every street level space is a store, and streets are themselves narrow, Amazon's logistics advantage loses to the Asian bazaar.
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Costco's Spain operation is primarily for logistics and product test, not market penetration.

Costco usually tests suppliers' packaging and logistics for products at their ExAmerica warehouses before deciding on exporting that vendor's product to NAM.

This is how Costco became the largest alcohol exporter in Europe, why most frozen fish at Costco is soured from Iceland, and how Chinese, Japanese, and Korean goods and vendors are tested before selling at Costcos with large Asian American populations.

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Perhaps this is just slightly oversimplified

Amazon goes to great lengths to make purchasing exceedingly easy and fast. And with Prime, customers can buy a single, low-priced item with no shipping costs, cf. the Costco requirement to buy in bulk quantities. As one would expect, this convenience and facilitation leads to more purchases. It also results in more packaging, more waste, more emissions, etc.

This was detailed in a 2024 Netflix documentary that interviewed a former Amazon VP who was fired for her environmental activism

https://www.netflix.com/title/81554996

She disclosed, brace yourself, that Amazon encourages people to buy stuff they do not need

https://www.mirror.co.uk/tv/tv-news/former-amazon-employee-b...

https://www.cnbc.com/2021/09/29/amazon-settles-with-employee...

Unlike Costco, Amazon does not disclose data on its environmental impact, e.g., carbon emissions. It's possible Amazon's impact is less than Costco's, Costco's data shows its impact is relatively severe, but if that were true, then why not share the data

Is driving to a warehouse, retrieving items in bulk, paying for them and driving the items home, i.e., offline shopping, as easy as placing an order on Amazon

Of course some HN reply will say "yes", implying that the former Amazon VP's story is false

Let the reader decide who to beileve

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If you don’t think Costco encourages people to buy things they don’t need you’ve never shopped at Costco.

Anyway, my 55 gallon drum of mayonnaise is starting to go bad, got to make a run.

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You know how Costco constantly moves some of the usual “staples” they have around the store randomly?

And how Costco can never be relied on having the same item outside of those core products every time you go to the store? Better buy it now since next month they may no longer have it and you need to wait 6mo before you see it again - if ever.

That’s on purpose to induce you to wander the store more and “discover” items for impulse purchasing.

Costco absolutely optimizes as much as it can to induce impulse buys. Pretending they don’t is a weird take. Amazon might make it more frictionless, but every retailer out there is doing this sort of thing. I kind of prefer amazons way of doing it since it doesn’t introduce friction to my buying experience and waste my time.

Costco is also world renowned as a meme for peak American style consumerism. I say this as an executive member who also buys a lot off Amazon. They are just yin and yang of the retailer experience. I don’t really see one as more evil or better than the other - just totally opposite business models.

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A few years ago I visited a small coffee plantation in Panama. The owner told us that Costco was the best customer for coffee growers by far, in terms of fair price, reliability, and prompt payment.
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I never thought about it but doorstep delivery actually saves on emissions in a more optimized route. Interesting takeaway.
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One issue is Amazon doesn’t appear to optimize for “fewest trucks trips to the block” - we’ll see 4-5 Amazon trucks/couriers on our cul de sac every day (plus USPS, UPS, FedEx, DHL). That’s for 10 homes. If Amazon was able to do one truck to the block, that would big a big win for fewer trips/less emissions. Probably.
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You aren't seeing the entire picture, though, so it makes it hard to understand the efficiency calculation.

How full are those Amazon trucks, and how many deliveries are they each making on their route? If those Amazon trucks are all full, and are making deliveries constantly along their routes, than more trucks doesn't mean less efficiency.

They aren't optimizing for "fewest truck trips to the block", they are optimizing for total cost. As long as we price in all the externalities properly (which we don't, but we could and should), then Amazon is going to be strongly incentivized to create the most efficient delivery schedule.

That may include many trucks running to the same location, or it may not. You can't tell which will be most resource efficient just by observing.

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> If those Amazon trucks are all full, and are making deliveries constantly along their routes, than more trucks doesn't mean less efficiency.

Right but a truck could be full of not 100 packages for 100 houses, but 100 packages for 70 houses. Both are full, but one will require fewer miles driven, hence be more (fuel/environmental impact) efficient (not necessarily time efficient).

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They are optimizing for time and cost, not message board clout :)

They presort regionally and the trucks at the delivery stations are loaded with assigned containers/pouches of packages. It doesn’t make sense to hold a truck for a pouch and doesn’t really save anything to have ground covered twice.

They do other stuff too. They schlep heavy stuff on UPS, and hazardous or liquids usually go USPS.

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> Ok, so 100 people can all drive to the store, or one delivery truck can drive to everyone's house.

Whether you see that statement and read it as "obviously the delivery truck is better" or "obviously, going myself is better" is going to be primarily based on how far away from Costco you live, and how much you buy when you go.

I live a bit more than a mile away from Costco. I often buy 25-60 items, for each of the about weekly trips. There's enough large items that a normal delivery truck that could safely navigate and stop often in residential areas would have no change of fitting 100 people's purchases into it in a way to be easily offloaded (just the toilet paper and paper toweling would take up significant space). It's much less wasteful on almost all metrics for me to go to Costco. That's before we get into the fact that most of what I'm buying is produce and other food stuffs I wouldn't want shipped for worry they would spend longer than I wanted out of refrigeration.

If I lived an hour away that calculation turns out entirely differently, at least as long as there's enough people close by with purchases to gain efficiencies of travel.

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> But to date it has still not been able to make the conversion away from being an online convenience store, which tells you something important about its model: Amazon is there to fill in the gaps of a dominant mode of goods procurement, not to replace it.

Either we can view single-packaged items as a gap in the goods procurement process, or we remove the means (Amazon) and view it as a forcing function to not have single-packaged items since a certain % of 100 people will start batching before they drive to the store.

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Cuts both ways. When I go to the grocery store, I buy 30-40 items at once. When I buy them Amazon with Prime delivery, I usually order stuff piecemeal, in the heat of the moment. Sometimes, Amazon will consolidate two orders in a single package. Sometimes, they will ship a single order in three boxes that arrive in different trucks.
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But there are 100+ items for other people on the route on each delivery truck each day. So maybe better than individuals driving to the store. If you don't drive to the store that will for sure be better but thats abnormal in america.
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Came to say this, it would be hard to handicap this one. Shopping tends to be clustered, so if I’m methodical, I can go fill a car load with a lot of stuff and that might be more economical and environmentally friendly than the vans. But if I’m not, I could certainly see how it would be worse.

I wouldn’t feel comfortable saying it averages out to being better or worse.

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I think online ordering is more wasteful because people order the wrong thing and don't know what sizes fit so they often buy multiple sizes and return or toss the ones that don't fit. This article where they buy a pallet crate of returned amazon clothing is pretty crazy- it was all polyester crap!

https://www.nytimes.com/wirecutter/reviews/mystery-amazon-pa...

I saw commentary from a garment designer that there is enough clothing currently unused on earth to clothe the entire next six generations even if we completely stopped all production now.

At least in person people can try the stuff on and ensure it fits.

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For small items, add drones and the last miles savings get big.

  Weight of a typical car: 4,000 lbs. 
  Weight of a typical delivery drone: 80 lbs. 
  Typical drone payload: 5 lbs.
  5 mile drone delivery: ~2 kWh
  5 mile car delivery: ~100 kWh
So the breakeven is ~50 such items in one order.
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Lol, where did you get those numbers from? xD

Tesla uses something like 15kWh per 100km, so 5 mile drive is something like 1.1kWh

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Yeah I botched that. It's around 1.5kw/mile for an ICE car.
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And ~0.25 kWh/mi for an EV
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The argument is that people driving will each buy a lot though, not a single toothbrush. So 100 people driving will deliver as many trucks and would drive much less overall
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It might, but I go to Costco every 3-4 weeks. If I depended on Amazon for everything I'd be getting multiple deliveries per day because there is no disincentive to doing that.
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Judging Amazon's social value by delivery efficiency is just wrong.

Amazon's biggest benefit is that anything can be sold there. So now more problems in my life could have a solutions I can buy.

As for the delivery? There are more efficient ways to send deliveries. People can pickup deliveries at work or the gas station on their way home.

People don't care. How is that Amazon's fault?

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So you replace a loop that delivers last mile goods to a lot of cars going decently out of their way to the limited places just to pick one item? Surely it’s less miles driven when Amazon does a loop hitting several people right near me than each of us driving farther in total to get our goods.
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I agree. It depends on how well the pickup points are located. Often Amazon can win. They also use EV trucks, and create jobs, so there are advantages.
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I wonder if Amazon eventually gets cut out by 3D printing/replicators for imitable objects.
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For the average person an Amazon package has amazingly lower emissions than driving to the store.
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I'd be curious further upstream as well. How would it compare from whatever shared point of entry the two approaches would have, say from coming off a boat at a port to the end user rather than just comparing the last mile.
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> I suspect delivery of single items cuts back significantly on trips to the store.

Amazon is also specifically incentivized to be efficient at scale, it impacts their bottom line to the point where they care about the shape of their vehicles. Individuals don't operate on the same scale so these sort of micro-optimizations don't happen.

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Humans are specifically incentivized to be efficient at scale. They'll tend to shop at loctions on the way home from work, or otherwise cut down on travel times because traffic sucks.

I honestly can imagine that Costco is overall more efficient than Amazon, especially for people who do shop at Costco. If there's no Costco closeby, its more likely that the individual humans will shop elsewhere or somewhere more convenient.

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this isn't even close to true and falls apart in a number of ways, the most popular vehicle in america right now (F-series truck) is woefully inefficient for just about everything

there are people who regularly go out of their way to drive to their favorite store for like 1-2 special items, people bring their dogs along on trips for companionship and leave them sitting in an air conditioned idling car while they shop

individuals are irrationally inefficient in dozens of ways that large businesses root out, for better or worse

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Special items they can't get off Amazon, I presume? So they need to take that trip anyway.

No one is driving an hour out of their way for groceries.

And even the F150 truck example: if they are driving 30 miles to work, but 10 miles to Costco and 25 miles to home (Costco being 5 miles out of the way.), that F150 going 5 extra miles is more efficient than a Prius driving 25 miles from a Costco to their home.

Integrating routes throughout the day that matches your driving habits is a basic adulting task that everyone does, and has reasonably high efficiency.

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I'm surprised you don't know any inefficient people! I know many. A friend drives 15 minutes out of the way because that grocery store is a little less crowded (they're the same chain). They've probably been doing it for a decade.

> that F150 going 5 extra miles is more efficient than a Prius driving 25 miles from a Costco to their home.

but that's not what's happening, Amazon isn't driving a Prius to your individual home then back to the warehouse... it's driving to a hundred people on an algorithmically optimized route. They do this because efficiency at scale makes them more profit.

Individual people make inefficient preferential decisions all the time, because the incentive to measure and improve these things is too low to bother on an individual scale.

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The human driving to work, various activities, to the grocery store (and wherever else) isn't doing it for just one item like Amazon though.

The vast majority of those Amazon packages are for one thing. When the inefficient pickup truck comes back with a whole weeks worth of $200+ groceries, that further increases the efficiency of the home buyer.

It's unlikely that a daily commuter would go to Costco for just one gallon of milk or a few batteries. But I know from my Amazon deliveries that single items are delivered all the time.

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Anyone grabbing just some extra milk or toothpaste is likely grabbing it at an even more convenient store, like 7-11 (mostly because you can't buy one toothpaste at Costco lol).

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Amazon generally doesn't do single item delivery for perishable groceries though, Fresh has a $100 minimum to avoid fees, for example.

Non-perishables are fine on a single-unit purchase because again, they're not just going to your house, they're going to dozens in your area every single day.

I know where you're coming from, but there's a reason this whole model exists, and it's not because it costs more.

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Well sure. But Costcos model is clear to anyone who visits it. You only have to look at all the other shopping carts surrounding you to get an idea of how things work.

Costco shoppers buy a lot at a time. Because Costco forces you to buy 4 tubes of Toothpaste, 24 eggs (or 60 eggs), minimum 1 gallon of milk (no half gallons or pints), and like 20 lbs of rice / 10kg for the Europeans who havent been here and like 3000 meters of plastic wrap.

For Costco, the efficiency is the shear size of the shopping carts and shear mass of the goods sold at a time.

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You literally can't buy only one bar of soap or one toothbrush like you can from Amazon.com or other stores. There's efficiency here because of simple mass.

In contrast, I can look out and see the Amazon packages in my neighbors doors. It's all single items across the neighborhood.

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I honestly don't know where the nearest Costco is but it's nowhere convenient.
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costco buyers typically buy in bulk and fill a pantry in one go. i doubt one truck can fill 100 pantry. maybe a few products each
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Costco can only fill maybe half my pantry because they don’t carry everything I like to eat or use regularly.

They do a form of cherry picking the easy high volume stuff, and let other retailers deal with the harder more expensive low volume products.

Certainly useful to optimize their bit of the supply chain, but they only can really account for maybe a quarter of the food items we eat, which accounts for a third or maybe half of total product volume any given month. The rest needs to come from additional store runs or Amazon.

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Amazon's logistics and approach discourage bundling, while Costco's in-store approach incentivizes it.

So it's more like 100 people drive to Costco, and they each buy 20 items and drive home. Or one Amazon delivery truck makes 1000 separate deliveries over the span of a week, because those 100 people made 10 different orders each, only ordering 2 items at a time. (I've even run into the situation where two separate Amazon orders made on the same day [because I forgot something in the first order] will arrive two days later, on two separate trucks, at two different times of the day.)

This part bears repeating in a different way: if I go to Costco and get 20 items, I drive there and back once, on one day. If I order like people typically do on Amazon for those same items, I have a truck/van visiting my address 5-10 times on a bunch of days over the span of two weeks.

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How many items does the average consumer buy when they go to the store? It's not one.
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It should be, "One delivery truck drives to several manned neighborhood drop-off points a couple of times a week, and 100 people walk to those points and walk home with their packages." Central distribution points that you have to drive to are as untenable long-term as everything being delivered individually.

Frankly, this goes for food delivery, too.

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great for specialized items you want to pay premium for, awful for paper towels
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Carbon offset credits bought by Bezos' Yacht holdco.
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Costco's trademark is pretty large minimum size containers which reduces transportation costs.
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Back in the day people weren't driving to Walmart or whatever all the time to pick up a thing they wanted/needed, they would do that if they needed it right away, but if they didn't they would just wait until they were already in the store for a weekly trip, or pop in if they happened to be driving by on some other errand they needed to run
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But most people go to Costco for bulk buys. amazon deliveries are almost daily sometimes multiple a day and STILL have the same giant trucks dropping off product at distribution centers.
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Prices tell this activity is very efficient and not burdensome on society.
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It’s much more complicated than that.

In a society where everybody is already driving to school, work, food, shopping medical appointments, gas stations, kids sports, etc this is just a marginal additional trip for the consumer.

Having redundant logistics companies (USPS, FedEx, UPS, DHL, Amazon, WalMart, Uber, etc) all making deliveries optimizing for something other than _minimum distance traveled_ means they aren’t optimizing for the same thing the consumer would.

Also, there is the game theory aspect. When a consumer mentally thinks they can just make a $5 purchase on Amazon and get it delivered the next day “for free”, they are less likely to take care to shop in bulk / batch their purchases. Nobody goes to CostCo for a $5 trip (except for the weirdos who go there just for the hot dog / pizza lunch). I personally don’t like the hassle of CostCo for less than a $200 shopping trip.

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